Manager, Medical Information, Payer & AI Evidence Communications

Johnson & Johnson • Titusville, NJ

5d • Onsite

About The Position

Johnson & Johnson Innovative Medicine is recruiting a Manager, Medical Information – Payer & AI Evidence Communications (MI-PAC) in Titusville, New Jersey. The role supports development and dissemination of scientific Medical Information content and materials for payers, healthcare intermediaries, and health systems across assigned products. It also oversees quantitative and qualitative reporting and metrics related to payer content success. The position reports to the Director Med Info-PAC.

The manager leads the development and timely distribution of tailored, evidence-based scientific materials; supports payer content review and approval, dossiers, formulary requests, and custom requests; and partners with Medical Affairs, Real-World Value & Evidence, digital teams, field teams, and the Medical Information contact center. The role also supports scientific communications to clinical decision resource organizations, drug compendia strategy, and correction of third-party information and AI-generated outputs to ensure scientific accuracy, quality, compliance, and alignment. It provides vendor feedback and first-line scientific review as needed.

The role uses customer feedback and other customer information to identify improvements to payer and health-system materials, conducts landscape benchmarking and research, and participates in projects assigned by management.

Requirements

• Advanced degree, such as a PharmD or PhD.
• At least 2–4 years of experience in Medical Information or Health Economics and Outcomes Research, or specialized postdoctoral training in either field.
• Expertise in the healthcare industry and clinical knowledge or practice across multiple therapeutic areas.
• Strong leadership, collaboration in a matrix environment, influencing, written communication, and presentation skills.
• Experience working in a matrix environment with cross-functional teams.
• Customer focus, including a commitment to excellent customer service and understanding of the healthcare landscape.

Nice To Haves

• Working knowledge of U.S. healthcare systems and payers, including the business models and perspectives of managed care and the public sector.
• Demonstrated commitment to learning emerging technologies such as AI through exploration, iteration, and applying new tools over time.
• Analytical reasoning, clinical research and regulations, clinical trials operations, communication, critical thinking, cross-functional collaboration, healthcare trends, leveraging information, Medical Affairs, medical communications, medical compliance, organizing, product strategies, scientific communications, strategic thinking, and tactical planning.

Responsibilities

• Lead development and timely dissemination of tailored, evidence-based scientific materials for assigned therapeutic-area products.
• Participate in multidisciplinary review and approval of payer-regulated content before use.
• Support development of AMCP standard and pre-approval dossiers, Medicaid formulary requests, and custom requests in collaboration with Medical Affairs and Real-World Value & Evidence therapeutic-area leads.
• Help shape and develop payer digital assets with Medical Information digital partners.
• Collaborate with Real-World Value & Evidence Field, Medical Affairs therapeutic-area teams, and the Medical Information Scientific Engagement Contact Center to guide responses to unsolicited Medical Information requests from payers and health systems.
• Support development and dissemination of scientific information to Clinical Decision Resource Organizations in partnership with relevant Medical Information, Real-World Value & Evidence, SCG, and therapeutic teams.
• Support interactions with drug compendia and collaborate with the Associate Director, Medical Information PAC, and business partners to evaluate compendia-interaction strategies.
• Support correction of third-party information and AI-generated outputs to ensure scientific accuracy, quality, compliance, and alignment.
• Help ensure vendors deliver high-quality, efficient payer scientific content and materials; provide real-time feedback and first-line scientific review as needed.
• Use voice-of-customer and other customer information to identify actionable ways to improve payer and health-system materials.
• Participate in ad hoc projects and activities assigned by management.
• Conduct benchmarking and research on the payer, healthcare intermediary, and health-system landscape.
• Develop and report quantitative and qualitative payer-content success criteria, reports, and metrics.

Benefits

• Vacation: 120 hours per calendar year.
• Sick time: 40 hours per calendar year, with different accrual amounts for employees residing in Colorado or Washington.
• Holiday pay, including floating holidays: 13 days per calendar year.
• Work, Personal and Family Time: up to 40 hours per calendar year.
• Parental Leave: 480 hours within one year of a child’s birth, adoption, or foster-care placement.
• Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
• Caregiver Leave: 80 hours in a 52-week rolling period.
• Volunteer Leave: 32 hours per calendar year.
• Military Spouse Time-Off: 80 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager