Manager, Medical Information, Payer & AI Evidence Communications

Johnson & Johnson Innovative Medicine • Hopewell Township, NJ

7d • $120,000 - $207,000

About The Position

Johnson & Johnson Innovative Medicine is recruiting a Manager, Medical Information, Payer & AI Evidence Communications (MI-PAC) in Titusville, New Jersey. The position reports to the Director Med Info-PAC and supports development and dissemination of scientific Medical Information content and materials for Payers, Healthcare Intermediaries, and Health Systems across assigned products. The manager is also responsible for quantitative and qualitative success-criteria reports and metrics related to payer content.

The role leads development and timely dissemination of tailored, evidence-based scientific materials; supports regulated content review and approval; contributes to dossiers and formulary requests; and collaborates with Medical Affairs, Real-World Value & Evidence, digital partners, and other cross-functional teams. It also supports responses to unsolicited Medical Information requests, interactions with clinical decision resource organizations and drug compendia, and correction of third-party information and AI-generated outputs to ensure scientific accuracy, quality, compliance, and alignment.

The manager uses customer feedback and other information to identify improvements to payer and health-system materials, conducts landscape benchmarking and research, and participates in projects assigned by management. The role provides vendor oversight, real-time feedback, and first-line scientific review as needed.

Requirements

• Advanced degree, such as a PharmD or PhD.
• At least 2–4 years of experience in Medical Information or Health Economics and Outcomes Research, or specialized postdoctoral training in Medical Information or Health Economics and Outcomes Research.
• Expertise in the healthcare industry and clinical knowledge or practice across multiple therapeutic areas.
• Strong leadership, collaboration in a matrix environment, influencing, and written and presentation communication skills.
• Experience working in a matrix environment with cross-functional teams.
• Customer focus, excellent customer service, and understanding of the healthcare landscape.

Nice To Haves

• Working knowledge of United States healthcare systems and payers, including managed-care and public-sector business models and perspectives.
• Learning aptitude toward AI and technology.
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.
• Analytical reasoning, clinical research and regulations, clinical trials operations, communication, critical thinking, cross-functional collaboration, healthcare trends, leveraging information, Medical Affairs, medical communications, medical compliance, organizing, product strategies, scientific communications, strategic thinking, and tactical planning.

Responsibilities

• Lead development and timely dissemination of tailored, evidence-based scientific materials for assigned therapeutic-area products.
• Participate in the multidisciplinary team that reviews and approves regulated payer content before use.
• Support development of AMCP standard and pre-approval dossiers, Medicaid formulary requests, and custom requests in collaboration with Medical Affairs and Real-World Value & Evidence therapeutic-area leads.
• Help shape and develop Payer Digital Assets with Medical Information CSI-Digital partners.
• Work with Real-World Value & Evidence Field, Medical Affairs therapeutic-area teams, and the Medical Information Scientific Engagement Contact Center to guide creation and delivery of responses to unsolicited Medical Information requests from Payers and Health Systems.
• Support development and dissemination of scientific information for assigned products to Clinical Decision Resource Organizations in partnership with Medical Information Affairs, Real-World Value & Evidence, SCG, and Therapeutic Teams.
• Support interactions with drug compendia and collaborate with the Associate Director, Medical Information PAC, and business partners to evaluate compendia interaction strategies.
• Support correction of third-party information and AI-generated outputs to ensure scientific accuracy, quality, compliance, and alignment.
• Ensure vendors provide optimized, high-quality, and efficient payer scientific content and materials; provide real-time feedback and first-line scientific review as needed.
• Use voice-of-customer and other customer information to identify actionable improvements to payer and health-system materials.
• Participate in ad hoc projects and activities assigned by management.
• Conduct benchmarking and research on the payer, healthcare intermediary, and health-system landscape.

Benefits

• Vacation: 120 hours per calendar year.
• Sick time: 40 hours per calendar year, with different allotments for eligible employees residing in Colorado or Washington.
• Holiday pay, including floating holidays: 13 days per calendar year.
• Work, Personal and Family Time: up to 40 hours per calendar year.
• Parental leave: 480 hours within one year of a child's birth, adoption, or foster-care placement.
• Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
• Caregiver leave: 80 hours in a 52-week rolling period.
• Volunteer leave: 32 hours per calendar year.
• Military spouse time-off: 80 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager