Manager, Managed Accounts

Wellington-Altus•Toronto, ON

3h•CA$85,000 - CA$109,000•Hybrid

About The Position

The Manager, Managed Accounts will be primarily responsible for the day-to-day operations of the Wellington-Altus Private Wealth (WAPW) managed account programs including its Private Platinum Portfolios using the Envestnet trading platform. The role will encompass oversight, trading and administration of the program, including periodic rebalancing. The role is responsible for carrying out all activities in an efficient, effective and accurate manner and will involve close communication with internal Portfolio Managers, Sub-Advisors, Investment Advisors, Operations, Strategic Counterparties (NBIN), external Service Providers (Envestnet), and Compliance. In addition, the role will also participate in the build out and enhancement of the Wellington-Altus trading platform - Envestnet. The role will also entail supporting various other operational processes and functions with system utilization, trouble shooting and working with the support, reconciliation and account opening teams in defining processes and best practices. The incumbent will also support the department AVP and VP, in the coordination of projects, initiatives, and activities established as a priority for the business. The role requires collaboration, attention to detail, prioritizing competing demands in a fast-paced energetic environment.

Requirements

Post Secondary Education in Business or Administration preferred.
Previous experience in separately managed accounts, modelling, mass rebalancing, bulk order generation, and order allocation.
Proficiency with the MSOffice suite, including Word, Excel, PowerPoint, Teams, and Outlook.
Experience with Portfolio Management platforms such as Envestnet, W360, Charles River, Advent/Genesis, NDEX, D1G1T required.
Keen client services focus, an outgoing and engaging personality and a strong desire to support a software user-based financial industry professionals.
Strong communications skills, including the ability to engage with Advisors and their teams to understand their business and operational requirements.
Excellent understanding of investment management concepts, including trading, portfolio/model construction, business practices.
Solid technical background along with experience with investment management software.
High attention to detail and organizational skills with the ability to handle multiple priorities in a fast-paced work environment.
Analytical and logical thinker with the ability to assess, diagnose and solution problems.
Ability to independently prioritize and accomplish tasks with minimal supervision.
A high level of professionalism and client/advisor centric mentality.
Must be legally eligible to work in Canada.
A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.
Must be able to travel up to 0-5% of the time.

Nice To Haves

CFA candidate or CIM an asset.
Previous CIRO or CSA registration an asset.

Responsibilities

Lead and supervise the day-to-day operation of the managed accounts team
Allocate team resources to support business priorities and service delivery
Act as escalation point for operational, client and team related issues
Collaboratively work with key stakeholders across the business to understand and document the key processes and workflows for trade order management/execution within the managed account business lines and determine changes and modifications as may be required from time to time to support the evolution of these delivery channels.
Participate as a subject matter expert (SME) on project management initiatives to implement changes and improvements to the managed account modelling/trade execution ecosystem.
Daily order management of WAPW Managed Account programs.
Development and execution of the portfolio management activities that include onboarding, rebalancing requests, cash management and handling special situations.
Oversee daily trading of bonds, preferred shares, ETFs, mutual funds, REITs, and common shares working with the various trade desks and external parties to ensure effective, efficient and accurate execution.
Managing bulk equity allocations in adherence with the firm’s Fair Allocation of Trades policy.
Supporting the trade reconciliation process and working in conjunction with trade support and system analysts to ensure an effective recon process for all trade breaks and failures.
Serving as a SME on the effective use and application of the portfolio modelling and trading systems utilized across the enterprise.
Engaging with advisors and advisory team members and with operations support teams to ensure client trading activities and trading needs are effectively handled.
Interacting with the Operations team and mid-office support team on trade reconciliations as necessary.
Generating and executing equity, mutual fund, and fixed income orders in a timely manner in accordance with portfolios mandates, models, trading policies and regulatory requirements.
Providing support for new account setup and activation within the managed account platform as well as account terminations.
Managed account cash management support including systematic plan set up/monitoring, ad hoc requests etc.
Support regulatory audits, compliance reviews and information request
Escalate compliance breaches, deficiencies or suspicious activity promptly
Work alongside other members of the Managed Account team and operations to respond to advisor and client queries and participate in new product launches.
Build relationships and partner with other internal and external stakeholders to support the Managed Accounts business.
Ad-hoc projects and perform other duties, as required.