Manger, Lot Operations, Manheim - Ocoee, FL

Cox Enterprises • Ocoee, FL

4d • $67,100 - $100,700 • Onsite

About The Position

The Lot Operations Manager leads and optimizes daily lot operations to ensure a safe, organized, and efficient auction environment. The role oversees labor planning, vehicle logistics, inventory flow, transportation services, and sale-day execution while driving operational excellence and delivering a strong customer experience. The manager leads and develops lot operations employees, works with cross-functional departments, and ensures vehicles move through the auction process from arrival to sale.

The position is based at a specified Cox location with no remote option. It is a day-shift role with no travel. The work environment includes occasional exposure to varying weather conditions, vehicle fumes, and moderate noise levels. A pre-employment drug test is required.

The position offers a base salary of $67,100 to $100,700, which may vary based on location and the candidate’s knowledge, skills, and abilities. It may also be eligible for additional compensation through an incentive program.

Eligible employees may take paid vacation consistent with their duties and company needs, receive seven paid holidays and up to 160 hours of paid wellness time annually, and may qualify for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Other benefits may include medical, dental, and vision insurance, a 401(k), and paid time off.

Requirements

• Bachelor of Arts or Bachelor of Science degree.
• At least 6 years of experience, including at least 1 year in a management or lead role.
• At least 5 years of operations experience.
• Experience in the automotive industry or auction business.
• Effective management and decision-making skills.
• Excellent communication and interaction skills.
• Organizational skills.
• Good computer and software knowledge.
• Ability to sit, stand, and walk for prolonged periods.
• Vision abilities including close, distance, color, and depth perception.

Nice To Haves

• Reconditioning and/or body shop experience.
• AS400 experience.
• Ability to drive multiple vehicle types, including standard shift and automatic vehicles, 5th wheel vehicles, semis, RVs, and boats.

Responsibilities

• Direct daily lot operations, including vehicle movement, staging, and management before, during, and after auction events.
• Develop and execute operational plans that support business objectives, productivity, and service delivery.
• Analyze performance, identify improvement opportunities, and implement process enhancements to improve efficiency and reduce costs.
• Monitor departmental performance using metrics and performance indicators, and develop continuous-improvement strategies.
• Coordinate with Reconditioning, Vehicle Entry, Commercial, and other operational teams to prepare vehicles for sale.
• Oversee vehicle tracking, placement, transport, and inventory management for accurate and timely processing.
• Manage sale-day lot flow so vehicles are staged and presented efficiently through auction lanes.
• Partner with Lot Coordinators to ensure vehicles are accurately located, numbered, delivered, and positioned throughout the facility.
• Lead, coach, and develop Lot Supervisors, Team Leaders, Drivers, Lane Leaders, Lane Captains, Crew Leaders, and administrative staff.
• Recruit, onboard, train, and mentor employees.
• Conduct performance evaluations, provide feedback, and address performance concerns through coaching and corrective action when necessary.
• Promote safety, accountability, teamwork, professionalism, and continuous learning.
• Build customer relationships through responsive, high-quality service and ensure timely resolution of customer inquiries and operational concerns.
• Coordinate transportation support services for customers as needed.
• Maintain proper use, upkeep, and accounting of company assets and equipment, including radios, scanners, service vehicles, fuel equipment, lot vans, golf carts, wreckers, and lift trucks.
• Maintain staging areas, inventory zones, and sale lanes for safe and efficient operations.
• Monitor lot conditions and vehicle damage concerns, working with leadership to resolve operational issues.
• Model safe work practices, enforce safety policies and procedures, and partner with Safety leadership on safety and risk-management initiatives.
• Enforce company policies, operational standards, and employee conduct expectations while maintaining a respectful and inclusive work environment.
• Collaborate with Finance, Human Resources, Safety, Security, Sales, Reconditioning, and Market support teams.
• Ensure operational processes align with company goals, customer expectations, and service commitments, and maintain quality, cost, and delivery standards.
• Perform other duties and special projects as assigned.

Benefits

• Paid vacation with flexibility to take time consistent with duties and company needs.
• Seven paid holidays annually.
• Up to 160 hours of paid wellness time annually for the employee or family members.
• Bereavement leave.
• Time off to vote.
• Jury duty leave.
• Volunteer time off.
• Military leave.
• Parental leave.
• Medical insurance may be offered to eligible employees.
• Dental insurance may be offered to eligible employees.
• Vision insurance may be offered to eligible employees.
• 401(k) retirement planning may be offered to eligible employees.
• Paid days off, including sick leave and flexible vacation/wellness days and/or PTO, may be offered to eligible employees.
• The position may be eligible for incentive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager