Manager, Logistics Visibility & Operations

Centric Brands•New York, NY

17d•$90,000 - $100,000•Hybrid

About The Position

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together. As one of the world’s premier lifestyle brand collectives, we want to ensure that warehouses, factories, retail outlets and on-line retailers all over the world have what they need, when they need it. You’ll be part of a team that leverages leading-edge technology – and innovative solutions – to deliver goods and materials on time, on schedule and in great condition. It’s a career path the offers non-stop challenges and endless variety – along with the opportunity to learn the business from the best.

Requirements

Bachelor’s degree in Supply Chain Management or a related field required; or an equivalent combination of education and 6+ years of relevant experience, including 2+ years of supervisory experience.
Strong analytical skills and a data-driven mindset, with the ability to gather, analyze, visualize, and interpret data at a granular level to develop, recommend, and implement effective solutions.
Proven experience monitoring and auditing performance, managing execution against commitments, and proactively implementing preventive and corrective actions.
Strong experience operationally leading international service providers and negotiating costs, with demonstrated success developing processes, SOPs, and Statements of Work (SOWs), while holding service providers accountable to business needs and KPIs.
Project management experience with Lean or Six Sigma methodologies highly valued, including experience with process mapping and process redesign.
Proven ability to successfully lead and develop others, both directly and indirectly, while fostering accountability and achieving business objectives.
Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and data visualization tools/dashboard development, such as Power BI.
Able to hit the ground running as a confident, entrepreneurial self-starter with the ability to manage and prioritize multiple projects, make sound decisions, and delegate tasks effectively.
Strong communication skills with the ability to effectively engage and influence stakeholders at all levels of the organization; clear, concise messaging and presentation skills are required.
Knowledge of SAP systems preferred.
Ability and willingness to travel as needed.

Nice To Haves

Lean or Six Sigma methodologies highly valued, including experience with process mapping and process redesign.
Knowledge of SAP systems preferred.

Responsibilities

Leads visibility, booking agents, and consolidation providers, in their SOP/SOW development, KPI performance and management seeking to improve current state operations and cost management
Enhance dashboard creation including but not limited to extension of exception
Oversees the origin consolidation providers costs, performance supporting RFQ’s and competitive pricing, service along with strong KPI and SOP adherence/performance levels
Identify, develop, implement, and enhance shipping visibility tools/reports/dashboards in total and within Infor Nexus to proactively manage and improve the logistics network
Manages origin booking agents, their KPI’s are being met as well as standards of completeness, accurate and timely data are maintained, including exceptions being built out within Infor
Research and implement new tools to aid in resolving complex and routine process issues while fostering a culture of continuous improvement
Support Ocean and Air Carrier development and performance with data including scorecarding at detailed lane level performances with exception tracking bucketized into impact windows to support and drive improvements
Develop/propose/ execute transportation allocation and capacity strategies and develop contingency plans to cost-effectively support varying levels of company sales and changes to supply/demand patterns as well as market volatility
Supports negotiation of rates and contracts and relationship management with ocean, and air carrier relationships
Oversees lead times performance, tracking and updating of systems to ensure most reliable carriers are used/assigned lanes as well as proper lead times established/managed within our systems/tools
Maintain current pricing levels of NVO Ocean/Air markets to understand available options for further cost reduction to use and or leverage with existing relationships
Acts as departments lead Project Manager on key initiatives as requested
Develop, support, sell and drive the shift of volume to alternative methods of distribution (Air to Ocean, DC Bypass, Transload, etc...)
Manage multiple priorities in a fast-paced environment with effective communication and thorough follow through
Will partner with our logistic teams to ensure carriers are addressing issues timely as well as performing at required levels (booking release, timely movement, complete visibility).
Track/Trace/Troubleshoot/Assist/Resolve ocean and air shipments transit issues/delays and questions as they arise (root causing issues developing corrections)
Develop, manage, utilize, and employ key performance indicators (KPIs), metrics and reporting to help drive execution, accountability and process uniformity and compliance across all divisions, regions, with all transportation providers and vendors
Owns the transit time performance, models, and updates to ensure we have the most accurate data and best performance available
Own the carrier relationships domestically within US to ensure KPI’s, volume, transit and service level components are each being managed to highest of standards
Ensures carrier’s milestones are provided timely and accurate
Lead weekly Carrier calls reviewing items including performance, open items, delayed shipments, pending bookings, mqc performance and future forecasts.
Ensures timely movement in/through our CFS/CY locations across the globe, at the threshold of container utilizations with the correct carriers and strings being utilized
Establish and maintain effective communications with all internal/external production, supply chain and vendor groups (transportation, custom brokers, customers and suppliers)
Facilitates, creates and oversees reports to supply visibility to Production, Sales and Executive Management within the logistics functions
Develop robust, trusting relationships and positive experiences with and for internal customers and partners on all logistic items, capabilities, and service standards
Participate in off hour origin, forwarder and vendor calls when needed
Other items as needed by leadership including but not limited to various ad hoc analysis