Manager, Licensing & Compliance
About The Position
At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Supportive Housing and Homelessness, and the Disability Support Program (DSP). Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all. At OSD, we’re hiring a collaborative Manager of Licensing and Compliance for our Strategy & Innovation Division. We are seeking a leader with strong initiative to inform and continue to build the Compliance & Licensing team, which also includes the Appeals, Protection for Persons in Care and Consolidated Allegations and Investigation teams. The Manager is accountable for the effective operational, management, planning and delivery of OSD Licensing and Compliance functions. In this role, you will have a significant impact on supporting our vulnerable Nova Scotians. Through your leadership, you aspire to shape the future of the population served by our many programs.
Requirements
- Completed a university degree in a related field, combined with several years of successful leadership and experience at a supervisory/ managerial level.
- Incredible people leadership skills.
- Ability to quickly understand a wide range of information from all program areas, consult across the various programs, and identify needs and risk mitigation in the development of programs.
- Self-starter who takes projects from idea to scope and ensures resources necessary to achieve goals and objectives.
- Ability to inform, coach, and provide recommendations and advice to your team while also enlisting the enthusiastic involvement of your staff in problem-solving and the delivery of quality services.
- Creativity and sound judgement are critical to effectively respond to complex, sensitive issues.
- Excellent verbal and written communication skills are required as you will be in continual contact with various departments, stakeholders, community service delivery agencies and related organizations.
- Committed to diversity and anti-racism in the workplace and place a high value on ensuring that the people you lead come to work in an environment that is inclusive, equitable and allows them to bring their best self to work every day.
- Ensure this same lens is applied in your management strategies, policies, standards, program design, and initiatives.
Nice To Haves
- Previous experience with Licensing and/or compliance is considered an asset.
Responsibilities
- Define, develop and deliver strategies in the expansion of the compliance program
- Mentor, coach, and monitor your team to ensure priorities and objectives are met and are in alignment with the Department’s and overall Government strategy.
- Identify and mitigate risks through compliance functions and by providing interpretation of policies and legislation
- Oversee licensing functions for licensed facilities, the Appeals function, the Protection of Persons in Care function and the Consolidated Allegations & Investigation function.
- Provide leadership by utilizing a broad knowledge of policies, programs and legislation to establish collaborative relationships with a variety of stakeholders
- Ensure the effective management of human and financial resources by setting and evaluating performance; promoting diversity, healthy workplaces, teamwork and individual development; and maintaining internal communications.
Benefits
- Defined Benefit Pension Plan
- Health
- Dental
- Life Insurance
- General illness
- Short and Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths
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What This Job Offers
Job Type
Full-time
Career Level
Manager
