Manager, Legal Talent Technology & Analytics

Simpson Thacher & Bartlett • New York, NY

2d • Hybrid

About The Position

At Simpson, we are advancing learning engagement through technology – introducing a modern, accessible platform that supports a culture of continuous learning across the Firm. The Manager, Legal Talent Technology & Analytics will be a key contributor to the successful launch, operation, and ongoing enhancement of the Firm’s learning management system, helping to deliver a seamless, scalable, and engaging experience for learners and administrators. This role offers a meaningful opportunity for a solutions-oriented professional to support important firm-wide learning initiatives by optimizing platform performance, providing responsive user support, and collaborating with key stakeholder functions—all while maintaining system integrity, data accuracy, and strong governance.

Requirements

• Bachelor’s degree in IT, Instructional Design, Human Resources, or related field.
• 7+ years of experience implementing and maintaining enterprise-wide learning system or comparable learning technology.
• Hands-on experience administering LMS platforms.
• Experience with basic IT troubleshooting.
• Strong analytical skills and attention to detail.
• Effective problem-solving skills.
• Effective communication and client service skills, to support and collaborate with users, administrators, and vendors.
• Knowledge of latest learning technology trends.

Nice To Haves

• Experience with Docebo LMS is a plus.
• Familiarity with SCORM, xAPI, SSO.
• Experience creating engaging designs and layouts within learning systems.

Responsibilities

• Serve as the primary administrator for the firm's LMS, strategically managing system configuration, users, groups, branches, roles, and permissions.
• Configure and maintain pages, menus, channels, and assets to deliver a consistent, intuitive, and engaging learner experience.
• Monitor and ensure robust data privacy and security within the system.
• Create and maintain clear LMS documentation and standard operating procedures.
• Collaborate with internal stakeholders to manage the LMS vendor relationship, including participating in testing, validation, and rollout of innovative new features, updates, and releases.
• Recommend and implement impactful process improvements to enhance system efficiency, data accuracy, and user experience.
• Conduct regular system checks to proactively monitor performance, identify bugs or technical issues early, and coordinate resolution with internal IT teams and external vendors.
• Conduct periodic reviews of LMS taxonomy, content organization, and related governance standards to ensure consistent adherence across the system.
• Coordinate and lead dynamic training sessions for end-users and department-specific internal LMS administrators.
• Create documentation and best practices for LMS usage.
• Support strategic change management communications for implementation, adoption, significant LMS updates, enhancements, or process changes that impact administrators and/or end-users.
• Proactively manage and resolve technical issues for learners and administrators.
• Liaise with the LMS provider on escalated issues, serving as a trusted point of contact for stakeholder functions and learners until issues are resolved.
• Collaborate with internal administrators to resolve issues related to managing day-to-day LMS operations, including course set-up, enrollments, learning plans, certifications, and automated workflows.
• Partner with LMS administrators to develop innovative frameworks for advanced reporting and analytics.
• Analyze system-wide metrics and trends—including user populations, frequency of use, engagement patterns, and content utilization—to generate actionable insights that shape strategic decision-making and drive continuous improvement.
• Translate LMS data into meaningful business intelligence, partnering with stakeholders to identify opportunities and inform long-term learning strategy.

Benefits

• The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran’s status or any other legally protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager