Manager, Learning and Leadership Development

Planned Parenthood Federation of America•Washington, DC

3d•$85,000 - $95,000•Hybrid

About The Position

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a Manager, Learning and Leadership Development in the People, Culture and Equity division. The role owns and delivers training programs within PPFA’s leadership development framework, competency model, mentoring and coaching programs, and other training experiences. It supports staff at several levels throughout the employment lifecycle, drawing on expertise in leadership development, adult learning theory, organizational development, diversity, equity and inclusion, training design, and facilitation. The manager oversees end-to-end delivery of leadership development programs and facilitates core offerings such as new-hire orientation and all-staff Trust for All sessions. The role audits and updates learning products for National Office and Affiliate audiences, creates and revises training materials, uses learning technologies to support knowledge-sharing, and serves as the LinkedIn Learning catalog super-user. The manager also supports division retreats, performance-management learning processes, and training related to PPFA’s Optimizing Performance Results framework. The position partners with the Director of Learning and Leadership Development and works with teams, leaders, staff, affiliates, and external partners across the organization. It builds collaborative relationships and helps embed equity strategy principles and the “In This Together” ethos throughout PPFA’s learning framework. The role requires ongoing professional learning and a demonstrated commitment to gender, racial, and reproductive justice values. Domestic travel is 0–20%.

Requirements

Bachelor’s degree in human resources management, organizational development, industrial/organizational psychology, instructional design/technology, a related field, or equivalent experience.
At least 3 years of experience in any combination of Learning and Development, Organizational Development, and Human Resources.
Experience working with learning management systems and ability to learn and use new systems.
Ability to achieve objectives in collaboration with other functional areas.
Demonstrated commitment to Planned Parenthood’s mission, vision, and values.
Experience implementing training curricula and adult education related to diversity, equity, and inclusion.
Knowledge of core diversity concepts, including power and privilege, systems of oppression, emotional intelligence, and implicit bias.
Experience working successfully with people with a broad range of identities and experiences.
Facilitation experience, including knowledge of adult-learning facilitation practices and ways to promote engagement and equity in meetings.
Ability to meet deadlines in a fast-paced environment with interruptions and changing priorities, while attending to detail and maintaining a broader perspective.
Ability to listen actively, build consensus, inspire enthusiasm, and influence, motivate, and persuade others toward desired outcomes.
Ability to interpret and apply organizational policies and identify and recommend changes when appropriate.
Visual-design skills and comfort with presentation tools such as PowerPoint, Canva, and Excel.
Ability to apply instructional design methodologies such as ADDIE and adult-learning principles.
Ability to apply trauma-informed practices, with training, certification, mentorship, or equivalent experience, and familiarity with employee well-being concepts such as burnout, decompression, and a whole-person approach at work.
Ability to apply a human-centered design approach.
Ability to coordinate and manage projects using tools such as Asana and Miro.
Effective verbal and written communication skills.
Ability to lead and work in a hybrid work environment.
Ability to handle stressful situations and provide calm, values-aligned customer service.
Ability to establish and maintain effective working relationships and center collaboration in team environments.
Sound judgment and diplomacy, and ability to maintain confidentiality.

Nice To Haves

Experience in a large and/or federated not-for-profit organization.
Experience training trainers to facilitate conversations rooted in identity.
Familiarity with cultural frameworks such as “In This Together” or similar organizational cultural frameworks.
Knowledge of global trends in Learning and Development, Employee Engagement, and Workplace Culture, and ability to apply them to learning solutions.
Familiarity with BetterWorks or the performance-management system in use.

Responsibilities

Manage the end-to-end delivery of PPFA’s leadership development framework and primary-facilitate core programs, including new-hire orientation and all-staff Trust for All sessions.
Audit and modify learning products for National Office and Affiliate audiences through the CAL learning management system, the Intranet, and the 360Learning platform.
Assist with planning and executing the annual People, Culture and Equity division retreat as an adult-learning subject matter expert.
Identify when contracted facilitator support is needed and notify the Director for resolution.
Create and update facilitator guides, facilitate training sessions and presentations, revise training content, and design subsequent phases of content.
Use learning technologies and platforms to support effective knowledge-sharing and learning across the organization.
Serve as the super-user for the LinkedIn Learning catalog.
Partner with the Culture and Equity Team to embed equity strategy principles and the “In This Together” ethos throughout PPFA’s learning framework.
Build and maintain relationships with the People, Culture and Equity team, National Office leaders, and other stakeholders to increase engagement.
Provide learning support to the Total Reward and People Ops Team as requested.
Support implementation and optimization of the OKR learning process for National Office staff and develop subject matter expertise in BetterWorks or the performance-management system in use.
Work with People, Culture and Equity team members to create training related to PPFA’s Optimizing Performance Results framework.
Engage with first-day new hires, National Office staff and leaders, Affiliate staff and leaders, People, Culture and Equity team members, and external partners.
Partner with the Director of Learning and Leadership Development by collaborating on and project-managing assigned team work.
Build collaborative relationships with People and Culture business partners, the broader People, Culture and Equity team, ERG leaders, and organizational leaders and staff.
Maintain current knowledge of PPFA’s work toward enhanced race-equity standards and apply gender, racial, and reproductive justice values to leadership programs.
Maintain professional growth by participating in internal and external conferences, seminars, and other learning opportunities.
Perform other duties as assigned.