Manager, IT Interoperability Engineering

RAYUS Radiology•St. Louis Park, MN

About The Position

RAYUS Radiology is looking for an Interoperability Engineering Manager to join their team. This role is responsible for leading the interoperability function, ensuring reliable order intake, modality integration, report delivery, and billing data exchange across EHR, RIS, PACS, and external referring systems. The position involves close collaboration with business stakeholders, business relationship managers, and development teams to understand customer business strategy, processes, services, and roadmaps. This is a full-time position, working 40 hours per week.

Requirements

Bachelor's degree in computer science, information systems business analysis, or related, relevant and applicable information technology field, or the equivalent in related, relevant and applicable experience.
Seven (7) years' experience with Agile/iterative development methodologies or consumer facing application development.
Five (5) years' hands-on experience with Interoperability data integration tools, preferably Mirth (Mirth Connect).
Three (3) years' experience managing direct reports in engineering management.
Experience defining requirements, designing data-focused or analytical applications.
Experience using Azure Dev Ops or similar work item tracking system.
Experience working with clinical, administrative and healthcare data.
Monitor performance metrics and incident trends.

Nice To Haves

Master's degree in Computer Science or related field.
Three (3) years' experience with Azure Dev Ops or similar work item tracking system.
Five (5) years' experience participating in software implementations.
Experience with SQL and knowledge of relational database.

Responsibilities

Shaping the interface strategy by ensuring alignment of customer insights, business needs, and technology innovation.
Collaborating cross-functionally to define unmet interface needs and deliver forward-thinking solutions.
Determining clear and specific priorities for the development of new interfaces and enhancements by defining customer needs and collaborating with internal functional groups.
Driving Voice of Customer efforts throughout the interface development process to ensure market specifications are incorporated into each phase.
Overseeing the incoming project pipeline and making strategic recommendations to optimize offerings and drive future growth.
Serving as the interface lead on cross-functional project core teams during new product development, ideation, and launch phases.
Managing all hiring and retention processes, including initial and ongoing training of new and existing team members.
Initiating and participating in team member performance evaluations, compensation, and development, and conducting performance improvement plans, disciplinary actions, and/or up to termination if necessary.
Facilitating and leading regular team meetings and one-on-one meetings with direct reports, ensuring direct report leaders do the same.
Mentoring and supporting team members, encouraging a culture of collaboration, technical excellence, accountability, and continuous learning and improvement.
Managing a team of developers and interoperability product managers, establishing best practices, frameworks, and standards for data interoperability solutions, including HL7.
Leading and managing the design, architecture, and delivery of a data interoperability framework that enables seamless connectivity across applications (Fusion, Synapse) and clinical tools as part of a unified platform.
Determining daily priorities, ensuring efficient and on-time delivery of project tasks and milestones, and following proper escalation paths.
Partnering with interface product managers to capture, validate, and translate customer requirements into clear technical specifications and delivery plans.
Promoting Agile development practices including sprint planning, backlog grooming, retrospectives, and continuous integration/continuous delivery (CI/CD).
Monitoring the IT Service Management system (ServiceNow) and assigning new incidents or service requests to appropriate resources based on skill set and availability.
Managing daily reviews of interface issues and support requests, ensuring the accuracy and integrity of data transmitted.
Ensuring timely resolutions to minimize disruptions and adhere to defined service level agreements (SLAs).
Responsible for documentation of system configurations, procedures, and troubleshooting steps.
Providing off-hours support for critical maintenance or problem resolution and managing on-call support.