Product Manager, IT Interoperability

RAYUS Radiology•St. Louis Park, MN

2d•Onsite

About The Position

RAYUS Radiology is looking for a Product Manager, IT Interoperability to join their team. This role is responsible for creating business integration and product plans, articulating product strategy, design, development, and testing. The position will contribute to the launch and growth of businesses by creating or enhancing interfaces. The Product Manager will collaborate closely with business stakeholders, business relationship managers, and development teams to understand customer business strategy, processes, services, roadmaps, and operating context. This is a full-time position, working Monday through Friday.

Requirements

Bachelor's degree in computer science, information systems business analysis, or a closely related information technology field, or equivalent experience.
Five (5) years' hands-on experience with an Interoperability tool, preferably Mirth (Mirth Connect).
Five (5) years' experience defining requirements, designing data-focused or analytical applications.
Five (5) years' experience with Agile/iterative development methodologies or consumer-facing application development.
Experience using Azure Dev Ops, or similar work item tracking system.
Experience working with clinical, administrative, and healthcare data.

Nice To Haves

Five (5) years' experience participating in software implementations.
SQL, knowledge of relational databases.
Experience debugging HL7 messages.

Responsibilities

Develop and sustain collaborative, outcome-driven relationships with Rayus internal stakeholders, external healthcare customers, EHR partners, and interoperability engineering teams, serving as the trusted product leader.
Provide domain expertise in healthcare interoperability standards and workflows (e.g., HL7, DICOM, imaging report distribution, EHR integrations), translating complex technical capabilities into scalable solutions.
Establish clear, data-driven priorities for new interfaces, enhancements, and platform capabilities by synthesizing customer requirements, regulatory mandates, market trends, and engineering capacity.
Ensure the interoperability portfolio supports current integration needs and next-generation, scalable architecture.
Lead Voice of Customer initiatives to capture feedback and incorporate insights into product specifications, usability improvements, and roadmap planning.
Oversee and refine the interoperability project intake pipeline, evaluating strategic value, revenue impact, complexity, and resource allocation for prioritization.
Manage the product roadmap and prioritization process, defining deliverables into commitments.
Direct product management activities to meet business, market segmentation, and financial goals.
Produce requirements for interfaces and document initiatives with various teams to align product development with enterprise strategy.
Synthesize business requirements from multiple sources into requirement documents and agile project plans.
Contribute to the long-term interoperability product vision.
Manage a product's lifecycle from planning to validation to implementation.
Manage the internal Interface Mapping Tool (IMT) for inbound and outbound channels.
Clearly capture and communicate outcomes to customers and internal teams.
Monitor the IT Service Management system (ServiceNow) and respond to incidents or service requests.
Provide proactive monitoring of the service queue.
Provide updates to the manager and customer as needed, ensuring accuracy and integrity of updates.
Document system configurations, procedures, and troubleshooting steps.
Provide off-hours support for critical maintenance or problem resolution.
Participate in the weekly on-call team to monitor tickets.