IT Systems Engineering Manager

Archer•San Jose, CA

17h•Hybrid

About The Position

Archer is seeking a highly experienced IT Systems Engineering Manager who will be hands-on to lead their Systems Engineering, Endpoint Engineering, and Digital Workplace technology team. This role is responsible for delivering a world-class technology experience to employees, ensuring operational excellence across core IT services, and driving the evolution of the digital workplace strategy as the company scales.

Requirements

B.S in Computer Science or related IT / Engineering discipline
8+ years of IT experience, with at least 3+ years in a leadership or management role.
Hands-on familiarity with identity management (Okta/Entra), endpoint management tools, and core SaaS systems.
Experience building and scaling IT systems in a fast-paced, growth-oriented environment.
Deep knowledge of Windows operating systems and system administration, including deployment, configuration, and troubleshooting.
Excellent communication, prioritization, and stakeholder management skills.

Nice To Haves

Experience in engineering-driven, hybrid, or multi-site organizations.
Experience supporting executive teams or high-velocity engineering organizations.
Strong understanding of automation, workflow orchestration, and operational tooling.
Exposure to compliance frameworks such as SOC2, FedRAMP, CMMC, or ISO 27001.
Windows certifications are a plus.

Responsibilities

Lead and develop a high-performing multi-functional IT team.
Establish roadmaps, OKRs, and capacity plans for each pillar, including EUS, Systems, Endpoint, and Digital Workplace.
Oversee the administration and reliability of core IT infrastructure hardware and systems, such as VDI, identity, collaboration, SaaS platforms, directory services, and authentication.
Guide systems architecture decisions and ensure scalable, secure configurations.
Own the device management strategy across macOS, Windows, and mobile platforms.
Oversee tools such as Google Workspace, Slack, Zoom, Miro, Notion, and Atlassian.
Implement IT governance, risk management, and compliance strategies.
Drive integration, automation, and tool governance to reduce friction across teams.
Manage vendor relationships, renewals, and budget allocations across platforms and hardware.
Partner with Security, Engineering, and Facilities to ensure a secure and productive environment.