Manager IT Engineering
About The Position
The Manager IT Engineering leads the Network Engineering team responsible for enterprise routing, switching, wireless, load balancing, internet connectivity, WAN, SD-WAN, and related infrastructure services. The role provides technical direction and team development while establishing network strategies, roadmaps, standards, and engineering practices that support organizational growth, reliability, and digital transformation. The manager balances operational stability with technology innovation, evaluates emerging technologies, and partners with Enterprise Architecture, Security, Infrastructure, Cloud, and Application teams on integrated technology solutions. The role ensures network designs support high availability, disaster recovery, business continuity, and regulatory requirements, and oversees service performance, availability, capacity planning, monitoring, maintenance, and lifecycle management. The position leads incident response and root cause analysis, promotes effective change management, and coordinates engineering resources, project schedules, budgets, vendors, and stakeholder communications. It also manages team performance, career development, succession planning, recruitment, onboarding, and employee engagement, while promoting technical excellence, accountability, knowledge sharing, and continuous learning. The role ensures adherence to organizational policies, industry standards, and healthcare regulations. This is a full-time, benefits-eligible position with a hybrid schedule: 50% remote, with a minimum of 25% on-site with the team in Rome, Georgia, and 25% on-site with the team in Macon, Georgia. The ideal candidate lives in or near Atlanta, Georgia. The listed pay range is $63.45–$95.20; the posting does not specify the pay period.
Requirements
- Bachelor's degree in Information Technology or a related field.
- 8+ years of progressive experience in network engineering, infrastructure engineering, or related technical disciplines.
- 3+ years of leadership, supervisory, or team lead experience.
- Experience supporting large-scale enterprise network environments with multiple locations and mission-critical systems.
- Experience leading infrastructure projects and cross-functional technical initiatives.
- Strong knowledge of LAN, WAN, WLAN, data center, cloud, and internet technologies.
- Understanding of network monitoring, automation, Infrastructure as Code, and observability tools.
- Familiarity with enterprise load balancing, DNS, DHCP, and IP address management solutions.
- Demonstrated ability to lead highly technical teams while participating in engineering and architectural decision-making.
- Strong stakeholder management and executive communication skills.
- Strong project management, budgeting, vendor management, and strategic planning capabilities.
- Strong analytical, troubleshooting, and root cause analysis skills.
Nice To Haves
- One or more preferred certifications: Cisco CCNP/CCDP or equivalent, or F5 Professional Certification.
- Healthcare industry experience.
- Experience supporting healthcare, hospital, or highly regulated environments.
- Experience with large-scale wireless, campus, data center, or hybrid cloud architectures.
- Experience supporting environments with 24x7 operational requirements.
Responsibilities
- Provide leadership, technical direction, and development for the Network Engineering team.
- Develop and execute network strategies, roadmaps, standards, and engineering practices.
- Evaluate emerging technologies and recommend appropriate solutions while balancing operational stability and innovation.
- Partner with Enterprise Architecture, Security, Infrastructure, Cloud, and Application teams to design, review, and approve integrated technology solutions.
- Ensure network designs support high availability, disaster recovery, business continuity, and regulatory requirements.
- Oversee operational performance, service availability, capacity planning, monitoring, maintenance, and lifecycle management.
- Establish and monitor performance metrics, service level objectives, and operational KPIs.
- Lead major incident response and root cause analysis, and drive continuous improvement initiatives.
- Ensure effective change management practices to minimize risk and service disruption.
- Coordinate engineering resources, project timelines, budgets, vendor activities, and stakeholder communications.
- Provide status reporting, identify risks, plan mitigations, and communicate with executives about project and operational activities.
- Establish performance expectations, career development plans, and succession strategies.
- Support recruitment, hiring, onboarding, performance management, and employee engagement.
- Promote technical excellence, accountability, knowledge sharing, and continuous learning.
- Ensure adherence to organizational policies, industry standards, and healthcare regulations.
Benefits
- Paid Time Off programs
- Medical, dental, vision, life, and short- and long-term disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance
- Paid parental leave
- Defined contribution retirement plans with employer match
- Financial wellness programs
- Educational Assistance Program
- Career development programs
- Potential premium pay, including shift and on-call pay, based on role
- Incentive pay for select positions
- Opportunity for annual increases based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
