Manager IT Engineering

Advocate Health•Rome, GA
•$63 - $95•Hybrid

About The Position

The Manager IT Engineering leads the Network Engineering team responsible for enterprise routing, switching, wireless, load balancing, internet connectivity, WAN, SD-WAN, and related infrastructure services. This role provides technical direction and team development while creating and executing network strategies, roadmaps, standards, and engineering practices that support organizational growth, reliability, and digital transformation. The manager balances operational stability with innovation, evaluates emerging technologies, and partners with Enterprise Architecture, Security, Infrastructure, Cloud, and Application teams to design and approve integrated solutions. The role oversees network performance, availability, capacity planning, monitoring, maintenance, lifecycle management, and compliance with organizational policies, industry standards, and healthcare regulations. It also leads incident response and root cause analysis, strengthens change management, and drives continuous improvement. The position coordinates engineering resources, projects, budgets, vendors, timelines, and stakeholder communications, including risk reporting and executive updates. People leadership responsibilities include setting expectations, supporting recruitment and onboarding, managing performance and engagement, and developing career and succession plans. The work arrangement is hybrid, with 50% remote work and a minimum of 25% onsite with the Rome, Georgia team and 25% onsite with the Macon, Georgia team. The ideal candidate would live in or near Atlanta, Georgia. The role is full-time, 40 hours per week.

Requirements

  • Bachelor's degree in Information Technology or a related field.
  • At least 8 years of progressive experience in network engineering, infrastructure engineering, or related technical disciplines.
  • At least 3 years of leadership, supervisory, or team lead experience.
  • Experience supporting large-scale enterprise network environments with multiple locations and mission-critical systems.
  • Experience leading infrastructure projects and cross-functional technical initiatives.
  • Strong knowledge of LAN, WAN, WLAN, data center, cloud, and internet technologies.
  • Understanding of network monitoring, automation, Infrastructure as Code, and observability tools.
  • Familiarity with enterprise load balancing, DNS, DHCP, and IP address management solutions.
  • Demonstrated ability to lead highly technical teams while participating in engineering and architectural decisions.
  • Strong stakeholder management and executive communication skills.
  • Strong project management, budgeting, vendor management, and strategic planning capabilities.
  • Strong analytical, troubleshooting, and root cause analysis skills.

Nice To Haves

  • One or more of the following certifications: Cisco CCNP/CCDP or equivalent, or F5 Professional Certification.
  • Healthcare industry experience.
  • Experience supporting healthcare, hospital, or highly regulated environments.
  • Experience with large-scale wireless, campus, data center, or hybrid cloud architectures.
  • Experience supporting environments with 24x7 operational requirements.

Responsibilities

  • Provide leadership, technical direction, and development for the Network Engineering team.
  • Develop and execute network strategies, roadmaps, standards, and engineering practices.
  • Evaluate emerging technologies and recommend appropriate solutions while balancing operational stability and innovation.
  • Partner with Enterprise Architecture, Security, Infrastructure, Cloud, and Application teams to design, review, and approve integrated technology solutions.
  • Ensure network designs support high availability, disaster recovery, business continuity, and regulatory requirements.
  • Oversee operational performance, service availability, capacity planning, monitoring, maintenance, and lifecycle management.
  • Establish and monitor performance metrics, service level objectives, and operational KPIs.
  • Lead major incident response and root cause analysis, and drive continuous improvement initiatives.
  • Ensure effective change management practices to minimize risk and service disruption.
  • Coordinate engineering resources, project timelines, budgets, vendor activities, and stakeholder communications.
  • Provide status reporting, risk identification, mitigation planning, and executive communications about project and operational activities.
  • Establish performance expectations, career development plans, and succession strategies.
  • Support recruitment, hiring, onboarding, performance management, and employee engagement initiatives.
  • Promote technical excellence, accountability, knowledge sharing, and continuous learning.
  • Ensure adherence to organizational policies, industry standards, and healthcare regulations.
  • Perform other job-related duties as requested by leaders and follow job-related instructions.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay, such as shift and on-call pay, based on the teammate's job.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
  • Career development programs.
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