Manager, IT Delivery – IAM/IGA Engineering

The Vanguard Group•Dallas, PA

11h•Hybrid

About The Position

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests, and promotes a strong risk culture. Within GR&S, Enterprise Security & Fraud (ES&F) protects Vanguard crew, property, data, and client assets through security and fraud capabilities. The Identity and Access Management (IAM) organization helps protect Vanguard by ensuring crew, consultants, vendors, and partners have the right access to the right resources at the right time. The IAM/IGA Engineering Delivery Manager leads a team of technical leads, engineers, and quality engineering professionals responsible for building, modernizing, and supporting Vanguard’s Identity Governance and Administration capabilities. The role provides leadership across engineering delivery, platform reliability, production support, risk and controls, and talent development. It partners with product, architecture, security, operations, risk and control teams, business stakeholders, and technology partners to deliver secure, scalable, and resilient IAM solutions while driving automation, simplification, and engineering excellence.

Requirements

Minimum of eight years of related work experience, including at least five years of project management experience.
Undergraduate degree or equivalent combination of training and experience.
Demonstrated experience leading and developing engineering or technology delivery teams.
Strong understanding of IAM and IGA, including identity lifecycle management, access provisioning, access governance, certifications, roles, and application integrations.
Experience managing technology delivery across the software development lifecycle, from requirements and design through development, testing, implementation, and production support.
Strong understanding of production engineering disciplines, including incident and change management, monitoring, resiliency, vulnerability management, release management, and technology debt.
Demonstrated ability to manage multiple priorities, engineering capacity, dependencies, risks, and delivery commitments.
Strong leadership, communication, decision-making, problem-solving, and stakeholder-management skills.

Nice To Haves

Strong people leadership.
Experience delivering IT/software implementations.
Graduate degree.
Experience with SailPoint IdentityIQ and/or similar solutions in a large enterprise environment.
Experience with IAM integrations involving Active Directory/Entra ID, Ping, ServiceNow, APIs, databases, cloud platforms, and enterprise applications.
Experience with IAM capabilities such as Joiner/Mover/Leaver, access requests, provisioning, role management, access certifications, and application onboarding.
Experience leading teams responsible for both strategic engineering delivery and L2/L3 production support.
Experience with automation, CI/CD, APIs, automated testing, observability, and cloud/platform modernization.
Experience operating in a highly regulated or control-intensive environment.
CISSP, CISM, SailPoint, PMP/PgMP, cloud, Agile, or related security/technology certifications.

Responsibilities

Lead end-to-end delivery and operation of enterprise IAM/IGA capabilities, including identity lifecycle management, access provisioning, access certifications, role management, application integrations, and workflow automation.
Lead engineering modernization and platform initiatives across SailPoint and the broader IAM technology ecosystem, balancing strategic investments with platform maintenance and operational priorities.
Lead, coach, and develop technical leads, engineers, and quality engineering professionals while fostering accountability, collaboration, continuous learning, and engineering excellence.
Partner with product owners, architects, technical leads, and business stakeholders to translate strategic priorities and business requirements into executable engineering roadmaps.
Manage scope, priorities, capacity, dependencies, risks, and delivery commitments across multiple concurrent initiatives.
Ensure availability, stability, resiliency, performance, and operational readiness of critical IAM/IGA platforms and services.
Provide leadership across production engineering, including incident management, monitoring, troubleshooting, release management, vulnerability remediation, platform maintenance, and technology debt.
Ensure engineering solutions and production changes adhere to information security, technology risk, change management, testing, and control requirements.
Drive automation and continuous improvement to enhance platform reliability, delivery effectiveness, and operational efficiency.
Build partnerships across technology, security, architecture, operations, application teams, and external engineering partners.
Communicate delivery status, operational health, risks, dependencies, priorities, and key metrics to senior leadership.
Support workforce, capacity, financial, and vendor planning while ensuring effective utilization and knowledge transfer across internal and external resources.
Set the IAM/IGA engineering vision and roadmap, driving senior leadership alignment on technology priorities and investments.