Manager, IT and Security Operations

Canadian Commercial Corporation•Ottawa, ON

5d•CA$134,561 - CA$154,413•Hybrid

About The Position

The Canadian Commercial Corporation (CCC) is Canada’s only government to government contracting agency. For over 75 years, governments around the world have entrusted CCC to reliably deliver made-in Canada solutions and projects of national importance. Through its international contracting expertise, CCC simplifies and expedites acquisitions from Canadian suppliers across sectors including aerospace, defence and security, information and communications technology, cleantech and energy, and public infrastructure. The Manager, IT and Security Operations, is responsible for the operational planning, continuous improvement and implementation of network services, cloud services, service desk, cyber security operations, facilities, and business applications support within the Digital and Data Services (DDS) division. This role ensures that departmental systems, data, and services are secure, resilient, and aligned with Government of Canada policies, including enterprise cyber security strategies and risk‑management frameworks.

Requirements

Completion of undergraduate degree in computer science or related field
Minimum of five years of experience in IT and/or Cyber Security operations
Minimum of three years of supervisory experience
Knowledge, skills, and experience in leadership and management practices including operational planning, performance, project, and change management
Knowledge, skills, and experience in operational management of IT and Cyber Security professionals, operational planning, project, change and risk management
Knowledge of office productivity software and databases, discipline-specific software, enterprise software, and technology devices
Bilingualism imperative (CBC)

Responsibilities

Reviews IT operations requirements to identify solutions and make recommendations to the Director, Digital and Data Solutions relating to the prioritization of new projects and services plus enhancements
Ensures compliance with federal policies, directives, and frameworks, including Treasury Board Secretariat (TBS) security requirements
Supports departmental audits and assessments related to cyber security, including action‑plan development and monitoring
Responsible for Cyber Security operations. Leads cyber threat monitoring, vulnerability management, and security operations activities, collaborating with the Cyber Centre for threat intelligence, guidance, and escalation where required
Develops IT and cyber security roadmaps aligned with federal modernization agendas, digital government strategies, and departmental priorities
Oversees cyber security training, awareness, and role‑based education to strengthen organizational cyber maturity. Addresses training gaps identified through audits and internal assessment
Leads acquisition and deployment of technologies
Implements IT business plans reflective of lifecycle replacement principles and technological developments, to maintain network services with minimal or no unplanned downtime