IT Sr. Manager, Security Operations
About The Position
TEAM Services Group (“TEAM”) is a national provider of home and personal care services and household employment solutions supporting the known caregiver model, which allows families and individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes. TEAM is a mission-driven company serving over 110,000 clients and employing over 130,000 caregivers across all 50 states. We operate in a large and growing market and have grown nearly 40% annually since inception through our relentless focus on delivering best-in-class client experience. TEAM is led by a high-performing team passionate about improving access to home-based care in America. The IT Senior Manager, Security Operations leads the day-to-day execution and continuous improvement of TEAM’s security operations capabilities across incident response, identity and access management (IAM), threat detection, and vulnerability management. Reporting to the Vice President of IT and partnering closely with Cyber Security leadership, this role operationalizes enterprise security strategy, strengthens detection and response capabilities, and drives proactive risk mitigation across the organization.
Requirements
- 6–8+ years of experience in cybersecurity or IT security operations
- Strong hands-on experience in incident response, IAM operations, threat detection, and vulnerability management
- Experience operating and optimizing enterprise security tools and platforms
- Strong communication and coordination skills, especially during high-severity incidents
- Familiarity with security frameworks such as HIPAA, NIST, or SOC 2
Nice To Haves
- Experience in multi-site, multi-brand, or distributed environments preferred
- Relevant certifications such as CISSP or CISM preferred
Responsibilities
- Lead security operations across monitoring, threat detection, incident response, and remediation, serving as incident commander during security events and coordinating containment and recovery efforts.
- Own and enhance enterprise identity and access management operations, including identity platforms, provisioning and deprovisioning automation, RBAC, least-privilege controls, and identity lifecycle management.
- Operate the enterprise vulnerability management program, overseeing scanning, risk prioritization, remediation coordination, and cross-functional efforts to reduce security exposure.
- Analyze alerts, incidents, and threat intelligence to identify emerging risks and strengthen proactive detection capabilities across identity, endpoint, and cloud environments.
- Establish and continuously improve security operations processes, runbooks, metrics, reporting, and automation while partnering across IT, Engineering, Cyber Security, and business teams.
Benefits
- Company-sponsored medical, dental, and vision plan for employees and their dependents
- 401(k) participation after 3 months of continuous service
- wellness program
- learning development program
- life insurance
- long-term disability coverage
- charitable contribution matching
- volunteer time off
- employee assistance program
- In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
