IT Security Operations Manager

Arrow Bank NA • Glens Falls, NY

15h • $90,000 - $100,000 • Onsite

About The Position

The Security Operations Manager oversees the day-to-day operations of the organization’s security program. This role ensures the protection of information assets, monitors security events, manages incident response, and leads a team of security analysts to maintain a strong security posture across the enterprise. 100% on site in Glens Falls, NY.

Requirements

• Bachelor’s Degree or equivalent experience required
• 6+ years of experience in one of the following areas: Computer Science, Information Technology, Cybersecurity, or a related field
• Knowledge in Security Operations Center Management
• Experience managing enterprise security tools including SIEM, SOAR, Endpoint Detection and Response/Extended Detection and Response (EDR/XDR), firewalls, Intrusion Detection System/Intrusion Prevention System (IDS/IPS), vulnerability scanners, and email security platforms
• Strong understanding of cybersecurity frameworks and risk management practices
• Working proficiency of Windows, Linux, Active Directory, Azure, Amazon Web Services (AWS), Microsoft 365, and cloud security
• Strong communication skills, both written and verbal; comfortable collaborating with co-workers, management, and vendors
• Strong project management skills; proven ability to manage multiple priorities; demonstrated initiative, and ability to work independently with minimal instruction
• Proficient in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint
• Strong analytical skills with ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
• Ability to inspire and guide teams to achieve objectives

Nice To Haves

• 2 years of supervisory experience preferred

Responsibilities

• Lead day-to-day operations of the Security Operations Team.
• Develop and implement security operations policies and procedures.
• Provide management, coaching, training, and support to team members to promote professional development, achieve department goals, and maintain a strong security environment.
• Oversee security monitoring, alert management and event response activities.
• Manage Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Security Orchestration, Automation and Response (SOAR), and other security technologies.
• Oversee vulnerability management, including vulnerability scanning, risk assessment, remediation tracking and reporting for IT Senior Management.
• Participate in security awareness initiatives and organizational cybersecurity planning.
• Work closely with the Information Security Manager on any training and strategy.
• Maintain knowledge of, and compliance with security frameworks and regulatory requirements such as National Institute of Standards and Technology (NIST), Center for Internet Security (CIS) Controls, Payment Card Industry Data Security Standard (PCI DSS), Health Insurance Portability and Accountability Act (HIPAA), and Sarbanes-Oxley Act (SOX) as applicable.
• Collaborate with infrastructure, application, cloud, and network teams to implement security best practices.
• Conduct threat hunting and collaborate with threat intelligence providers to identify emerging risks.
• Coordinate investigations of cybersecurity incidents and ensure timely containment, eradication, and recovery.
• Manage and monitor Data Loss Prevention (DLP) solutions to identify, investigate, and mitigate potential unauthorized disclosure of sensitive information, including customer data, financial records, and confidential business information, while ensuring alignment with banking regulations, security policies, and compliance requirements.
• Develop security metrics, dashboards, and executive reports to communicate operational performance and risk.

Benefits

• Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
• Medical, Dental, and Vision Insurance and Flexible Spending Plan
• Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
• Education and Tuition Reimbursement
• Employee Assistance Program for our employees and their immediate family members

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree