Manager, Inventory

DSV•Fort Worth, TX
•$100,000 - $110,000•Onsite

About The Position

The Inventory Manager is responsible for maintaining perpetual record integrity and inventory accuracy within the facility while maximizing space utilization. The role monitors inventory levels and product movement, controls and isolates non-conforming or damaged product according to local and work instructions, and ensures a product mix that supports efficient order fulfillment. The Inventory Manager oversees inventory associates and other department staff. The manager develops and monitors space utilization and layout plans, maintains a product locator system, analyzes cycle counts and inventory transactions, reconciles discrepancies, and uses WMS reporting to track inventory variances and identify problems. The role leads physical inventory and drives process improvements while coordinating daily operational objectives with management. The position also includes supervising, training, coaching, and developing associates and team leaders; communicating policies and procedures; supporting associate relations; and promoting safety, security, quality, and a clean work area. The manager communicates professionally with clients, vendors, leadership, and associates, and provides operational reports and information on labor and equipment needs. Flexible scheduling, including nights and weekends, and overtime may be required according to business needs.

Requirements

  • High school diploma or GED.
  • At least 4 years of distribution or logistics experience.
  • At least 2 years of supervisory experience in a logistics, distribution, or relevant environment.
  • Ability to operate material handling equipment (MHE).
  • Satisfactory completion of a forklift training program.
  • Basic computer skills, including use of RF scanners, WMS functions, and Microsoft Excel.
  • English reading, writing, and verbal communication skills.
  • Basic to intermediate mathematics skills to verify product quantities, count inventory, and perform related duties.
  • Training and/or certification in common inventory management methodologies and tools such as Six Sigma and Lean.
  • Ability to develop effective working relationships with leaders and influence and align people at all levels.
  • Ability to teach, coach, mentor, and support project team members in learning continuous improvement concepts and skills.
  • Ability to maintain a safe, clean, and secure work environment and strong working relationships with internal and external customers.
  • Professional communication and interpersonal skills when working with customers, vendors, management, and hourly associates.
  • Strong planning, organizational, analytical, and problem-solving skills; results oriented.
  • Excellent verbal and written communication skills and ability to facilitate small and large groups in different forums.
  • Ability to develop staff through example, training, delegation, mentoring, and empowerment.
  • Ability to foster continuous improvement and demonstrate a can-do attitude, urgency, and dedication to business success.
  • Ability to work in warehouse temperatures that are not regulated and may range from mild to moderate during warmer and colder months.

Nice To Haves

  • College degree in Logistics, Supply Chain, Operations, or equivalent.
  • Six or more years of experience in a third-party logistics (3PL) environment.
  • Current or prior MHE certification.
  • Ability to operate an Electric Pallet Jack and Dock Loader (Pacer) when needed.

Responsibilities

  • Enter data accurately into the WMS and efficiently stack and store products in appropriate areas.
  • Maintain and enhance client relationships.
  • Develop and implement space utilization plans that meet cost and service standards; monitor layout plans to ensure they meet company standards.
  • Develop and maintain an effective product locator system.
  • Delegate work and responsibilities to subordinates, oversee scheduled shifts, and evaluate inventory staff and other subordinates.
  • Analyze daily and directed cycle counts and reconcile discrepancies between physical counts and perpetual records.
  • Audit daily error reports and make corrections as necessary.
  • Analyze and publish monthly and year-to-date cycle-count dollar variance data from WMS reports.
  • Validate stock change-in and change-out transactions against product structure; analyze miscellaneous receipts and issues and take corrective action.
  • Lead physical inventory and use the online Inventory Audit Trail to research issues and determine corrective action.
  • Drive process improvements and prepare monthly reports on major problems, projects, and assignments.
  • Perform other assigned duties, including in-transit reporting and shipping adjustments.
  • Assist with associate relations and training; develop team leaders and help ensure associate expectations are met.
  • Audit the warehouse for compliance with safety, security, and quality requirements; maintain a clean, neat, and orderly work area and promote safety.
  • Communicate with DSV representatives and clients as required; prepare corrective and preventive actions, operational reports, attendance follow-ups, counseling memos, and evaluations.
  • Conduct daily startup meetings, encourage associate feedback and teamwork, support development and training, coordinate daily objectives with the manager, and report operational issues.
  • Communicate and motivate effectively, ensure company rules are followed, and inform management of labor and equipment needs to meet customer demands.
  • Partner with the leadership team to communicate policies and procedures.
  • Supervise inventory leads, associates, and the department CSR; ensure associates are trained in product placement and equipment use.
  • Work flexible schedules, including nights and weekends, and work overtime as dictated by business needs.
  • Participate in cross-training activities and provide backup support in other areas or departments when needed.
  • Assist management as needed.
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