Manager, International Payroll Time & Attendance

ALO•Beverly Hills, CA

2d•$125,000 - $145,000

About The Position

The Manager, International Payroll Time & Attendance leads requirements gathering and delivery coordination for global time and attendance implementations and enhancements, including new country rollouts and changes in existing markets. The role partners with Payroll, HR, Finance, Legal, and other stakeholders to document requirements that reflect local regulations, company policies, and operational needs, then translates those requirements into functional specifications for configuration teams. The Manager serves as the functional liaison between business stakeholders and configuration teams, coordinates project activities and user acceptance testing, and supports issue resolution and business readiness. The role also coordinates post-go-live hypercare and stabilization, maintains requirements and testing documentation, and supports communications, training, process documentation, and handoff to ongoing support teams. The position requires periodic adjustment of working hours to collaborate across global time zones.

Requirements

Demonstrated experience supporting global workforce management or time and attendance systems, including implementations and enhancements across multiple countries.
Strong functional knowledge of time and attendance processes, including time capture, pay rules, overtime, breaks, leave, and accruals, and their impact on payroll.
Experience gathering requirements from cross-functional stakeholders, assessing completeness, and translating business needs into functional specifications for system configuration.
Ability to interpret country-specific requirements with local Payroll, HR, and Legal stakeholders and identify scenarios, exceptions, and dependencies that require clarification.
Experience with UKG or a comparable workforce management platform and coordinating with external providers or internal configuration teams.
Experience developing UAT plans and test scenarios, coordinating business testing, managing defects and retesting, and supporting business sign-off.
Strong project coordination skills, including managing competing priorities, tracking deliverables and dependencies, and driving open issues and decisions to resolution.
Strong analytical and problem-solving skills, including validating calculations, investigating unexpected system behavior, and communicating findings clearly.
Excellent communication and documentation skills, including the ability to connect business needs with system requirements and work across functions, countries, and external partners.
Understanding of how time and attendance systems interact with HR, payroll, and scheduling platforms, including integration dependencies affecting end-to-end processes.
Flexibility to adjust working hours periodically to collaborate across global time zones based on the countries and projects being supported.

Nice To Haves

Direct experience with UKG Pro Workforce Management (formerly UKG Dimensions), including collaboration with UKG Managed Services.
Experience supporting time and attendance requirements in retail environments, including hourly workforces and store operations.
Familiarity with complex country-specific pay and leave rules, such as award agreements, collective bargaining agreements, overtime premiums, and statutory leave requirements.
Experience with Workday, ADP Celergo, or comparable global HR and payroll platforms, including integrations with workforce management systems.
Experience supporting multiple country rollouts and developing reusable requirements templates, test scenarios, and documentation while accommodating local differences.
Familiarity with employee time capture methods, including physical time clocks, shared-device kiosks, and mobile punching.

Responsibilities

Lead requirements gathering for global time and attendance implementations and enhancements, including new country rollouts and changes in existing markets.
Partner with Payroll, HR, Finance, Legal, and other stakeholders to define and document requirements for time capture, pay rules, overtime, breaks, leave, accruals, and applicable policies.
Evaluate requirements for completeness, identify overlooked scenarios and dependencies, and work with stakeholders to resolve gaps, clarify ownership, and obtain agreement before configuration begins.
Translate business requirements into functional specifications for configuration teams, including calculation rules, expected system behavior, and examples.
Serve as the primary functional liaison between business stakeholders and configuration teams, answering requirements questions and ensuring proposed solutions align with business needs.
Coordinate implementation and enhancement activities, including timelines, deliverables, dependencies, and stakeholder decisions; escalate risks that may affect readiness or payroll accuracy.
Develop and maintain UAT plans and test scenarios mapped to approved requirements, covering country-specific rules, calculations, exceptions, integration impacts, and regression testing.
Coordinate UAT with business stakeholders and perform targeted testing as needed; track defects, clarify expected outcomes, and coordinate resolution and retesting.
Coordinate post-go-live hypercare and stabilization, investigate issues with stakeholders and configuration teams, track resolution, and confirm readiness to transition to ongoing support.
Maintain requirements, functional specifications, testing evidence, and decision records to support ongoing changes, knowledge transfer, and consistent practices across countries.
Coordinate business readiness for implementations and significant changes, including stakeholder communications, end-user training, process documentation, and handoff to ongoing support teams.
Support the development and maintenance of country-specific reference guides documenting time and attendance rules and processes, incorporating relevant country policies, operating procedures, and ownership.