Manager, Internal Communications
About The Position
The Manager, Internal Communications supports the development and execution of communications that keep employees informed, connected, and aligned with the NBA’s business priorities. Reporting to the Director, Internal Communications Strategy, the role manages day-to-day editorial planning, develops employee-facing content, coordinates communications across internal channels, and partners with stakeholders throughout the organization to deliver clear, timely, and engaging communications. The Manager serves as a key connector between the Internal Communications team and cross-functional partners, translating organizational updates, employee programs, and business initiatives into relevant and accessible communications for employees.
Requirements
- Bachelor’s degree in communications, public relations, journalism, marketing, or a related field, or equivalent professional experience.
- 5–7 years of experience in internal communications, corporate communications, public relations, journalism, or a related discipline.
- Strong writing, editing, and storytelling skills, with the ability to tailor content for different audiences and channels.
- Demonstrated experience managing communications projects involving multiple stakeholders, deadlines, and approvals.
- Ability to translate complex information into clear, concise, and engaging employee communications.
- Strong judgment, attention to detail, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Collaborative approach and demonstrated ability to build productive cross-functional relationships.
- Experience using communications data or audience feedback to improve content and channel performance.
Nice To Haves
- Experience supporting HR communications.
- Experience managing an employee intranet, newsletter, or editorial calendar.
- Familiarity with email measurement, content management, and employee engagement platforms.
- Experience communicating organizational changes, business priorities, or employee programs.
- Experience in InDesign or another design platform.
- Experience in a global, matrixed, or highly visible organization.
Responsibilities
- Support development and execution of communications plans for organizational priorities, employee initiatives, and key business milestones.
- Draft and edit employee emails, intranet stories, Slack content, and other internal communications.
- Support day-to-day management of the employee intranet, including content planning, publishing, and quality control.
- Recommend communication channels, formats, and timing based on audience needs and communication objectives.
- Build relationships with partners across Human Resources, Facilities, Information Technology, Social Responsibility, Legal, and other departments.
- Develop and execute recurring reports highlighting performance, employee interests, and opportunities for improvement.
- Help maintain consistent messaging across employee channels.
- Help develop messaging across HR Centers of Excellence, including Talent, Development, Total Rewards, Recognition, and Business Partnership, ensuring alignment with HR priorities and companywide engagement efforts.
Benefits
- Annual discretionary performance bonus, subject to Company terms and conditions.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life and AD&D insurance.
- Short- and long-term disability insurance.
- Fertility and family-forming assistance.
- Wellbeing allowance.
- Educational assistance.
- Mental health coaching or therapy.
- HSA and healthcare/dependent care FSAs.
- 401(k) retirement plan.
- Vacation, sick time, and personal days.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
