Manager, Internal Communication - 20 Month Limited Term Employment

SeaspanDistrict of North Vancouver, BC
CA$135,000 - CA$165,000Onsite

About The Position

This is a 20-month limited term maternity leave coverage position for a Manager, Internal Communication. The role requires a curious, energetic, and results-driven communications professional with experience managing teams and change in fast-paced, diverse, and growing organizations. The successful candidate will manage a team developing content for Seaspan’s diverse employees, develop a multi-year strategic plan, advise senior leaders on internal visibility, and work with various stakeholders to meet internal communication needs. The position is fully on-site in North Vancouver and includes eligible benefits and 4 weeks of vacation.

Requirements

  • A post-secondary degree in Business, Communications, Journalism, Public Relations or Human Resources.
  • A minimum of 7-10 years of relevant experience in internal or external communications, particularly as a business partner.
  • Extensive experience writing, editing, information gathering and researching in a business environment to craft compelling and strategically relevant content that stands out from the crowd, connects and resonates with all audiences.
  • Experience leading and developing change management and communication campaigns and change management of large-scale initiatives across multiple internal target audiences.
  • Established track record collaborating with and proactively supporting senior leaders on communication strategies and best practices, client service mindset and consultative approach.
  • Supervisory experience.
  • Highly effective and self-motivated collaborator, a strong teammate with great communication skills, able to build consensus across and influencing a variety of internal business units and levels of leadership.
  • Outstanding English writing and editing skills; ability to write for a broad spectrum of multi-media communications channels including multi-culture/lingual sensitivity.
  • Understand the power of story to build a brand personality.
  • Have a journalist’s “nose” for a story and are highly creative, with a strong design sensibility.
  • Ability to lead, advocate for, and motivate a team through successes and challenges.
  • Deep understanding of the role of human communication in achieving business objectives.
  • Strong ability to develop and maintain relationships both internally with managers and employees and externally with outside vendors.
  • Possess strong project management and organizational skills to meet multiple initiatives on time and on budget.
  • Strategic problem solver, able to clearly articulate the business goal behind the creation of a piece, or series, of content.
  • Track record for getting things done, finding solutions to sophisticated challenges and turning ideas into measurable plans.
  • Curious and think like an educator, intuitively understanding what the audience needs to know and how they want to consume it.
  • Innovative mindset – always looking for ways to improve how Seaspan communicates with and engages employees.
  • Must be eligible to obtain and maintain a Canadian Controlled Goods Program security clearance.

Responsibilities

  • Develops and oversees internal communications strategies to ensure the communication of corporate programs is consistently delivered and understood.
  • Produce content for internal events including presentations, speeches and speaking notes.
  • Reviews communications across the organization to develop, maintain and communicate standards for communications, focusing on clarity, simplicity, style, consistency as well as brand identity and delivery.
  • Identify new communications strategies, tools and channels to support overall internal communications objectives.
  • Develop and implement integrated internal/external communications plans associated with Seaspan’s activities and priorities.
  • Work as part of the Communications team to communicate business strategies and provide consistent and compelling content across all platforms.
  • Has accountability for the company intranet content and related internal communication channels such as the internal newsletter, digital signage system, etc.
  • Oversees budget and event programming for internal events.

Benefits

  • Competitive salary
  • Best-in-class health and wellness benefits package
  • Extended health care (paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, etc.)
  • Free on-site gym
  • Dental care
  • Vision care
  • $500 personal spending account
  • Employee Family Assistance Program (EFAP)
  • Parking
  • Complimentary shuttle bus
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