Manager, Information Management

HSBC Global Services Limited • Buffalo, NY

6d

About The Position

The individual filling this role (Manager, Information Management) will be part of a team managing data assets owned by US IWPB (International Wealth & Premier Banking) Data & Analytics. This includes partnering with our offshore Data Management team and providing leadership on all data processes that provision data in the analytical Data Warehouse or data marts for use by stakeholders across multiple functions. Will also partner with IT teams and Business teams to serve and the conduit and the orchestrator of data solutions build encompassing all stages in the development life-cycle including planning, design, development, implementation, quality control and maintenance.

Requirements

• Proven and progressive analytic experience or equivalent, preferred in Data Product Management or Data warehousing with exposure to business reporting & analytical deliverables
• Master’s degree preferred / Bachelor’s degree required in information systems, data management, data analytics, business, statistics, economics, finance or operation research field
• Excellent quantitative & analytical skills. Understanding and experience of warehouse data modeling, data lineage management, technical data transformation documentation and implementation
• Proven problem solving, planning, project management and decision-making skills
• Proven ability to analyze data, develop insights and recommend business strategy changes with associated financial benefits in terms of efficiency and functionality
• Strong interpersonal skills, communication skills, and ability to support & supervise less experienced analysts both locally and offshore
• Demonstrated ability to manage multiple data product implementation projects, develop project plans, communicate with Senior Management & Stakeholders, track & guide development work
• Understanding of ETL (Extract/Transform/Load) and data pipelines implementation needed. Ability to trace transformation of data across the different stages in pipeline, detect issue points and recommend solutions
• Strong SQL knowledge required

Nice To Haves

• Experience working in Cloud environment preferred
• Strong knowledge and experience in SAS is preferred.
• Knowledge of Linux/Unix platform with basic scripting is a plus
• Financial Industry experience preferred

Responsibilities

• Act as a key business translator and liaison between business stakeholders and delivery teams (data analysts, engineers, campaign/communications operations where relevant) to ensure requirements are clear, feasible, and outcome-focused. retain a hands-on capability to self-deliver key analyses and data deliverables where needed, alongside driving execution through teams
• Partner with Local Business, Technology, Group Data & Analytics, Risk, Compliance, and Operations leaders to align enterprise data initiatives to priority use cases and value streams
• Drive end-to-end data governance and data management disciplines, including data ownership, data quality, metadata management, lineage, retention, access controls, and issue management—ensuring data is trusted, discoverable, and fit for purpose
• Own the data product portfolio, including curated datasets, business metrics, analytical assets, and reusable data products
• Establish and run fit-for-purpose quality control processes so data and data-driven outputs are delivered with strong controls and “right-first-time” execution

Benefits

• tailored professional development opportunities
• competitive pay and benefits package
• robust Wellness Hub
• industry-leading volunteerism policy
• generous matching gift program
• comprehensive program of immersive Sustainability and Climate Change Initiatives
• Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree