Manager In Training (Full Time) - Marietta, OH

Hibbett•Marietta, OH

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties and develops knowledge of each product area or department. The role helps determine methods and approaches for achieving store goals and initiatives, upholds company policies, procedures, and visual standards, and promotes sales and promotions. As an ambassador of Hibbett | City Gear, the Manager in Training provides a distinctive customer experience to help acquire and retain customers. The position assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The role supports store asset control, sales and merchandising activities, inventory awareness, profitability, customer service, staff direction, and administrative work. It also helps protect company assets and financial information by ensuring internal controls are accurate and effective and reporting potential fraud risks to management or appropriate officials.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability in all departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, standards, manuals, and communications.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.