Manager In Training

Autozone•Lehigh Acres, FL

About The Position

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers in Training play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions. The Manager in Training position is a transitional role designed to prepare candidates for promotion into a Retail Store Management position. It focuses on leadership training, customer service excellence, and operational expertise through hands-on assignments and structured learning opportunities. Candidates may progress into management within 8–12 weeks, depending on prior experience and performance. MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Promotion is performance-based and subject to management availability.

Requirements

  • 1–2 years of prior experience as a retail manager or supervisor.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail or analyzing company financials, such as Profit & Loss statements.

Responsibilities

  • Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
  • Maintain clear and effective communication with employees and customers to drive store execution and performance.
  • Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
  • Support store operations, ensure compliance with policies, and uphold structured training processes.
  • Assist with staffing, mentoring, and training employees to develop a strong, successful team.
  • Lead customer service activities, provide outstanding experiences, and proactively resolve concerns.
  • Oversee inventory accuracy, store merchandising, and sales strategies.
  • Complete management skills training and learn key aspects of store operations and AutoZone culture.
  • Demonstrate consistent progression throughout the training program to be considered for management openings.
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