Assistant Store Manager - Relocation Required

America's Thrift Stores•Gainesville, GA

About The Position

The Manager in Training is a full-time leadership role supporting America’s Thrift’s continued growth and expansion. This is not a temporary position. The role involves meaningful store leadership responsibilities and broad operational experience before transition to a permanent management assignment. The Manager in Training supports the company’s mission and values, financial and operational goals, and team development while building expertise across sales, production, donations, loss prevention, merchandising, customer service, and store operations. The position leads and develops team members, supports the Manager III with daily store operations, and helps ensure the store meets operational, sales, service, safety, and presentation standards. Regular travel is required during training and may be required afterward. The role requires willingness to relocate within Alabama, Tennessee, Georgia, or surrounding states, and flexibility to work days, evenings, weekends, and holidays according to business needs.

Requirements

Strong leadership and people-development skills, including the ability to motivate, coach, train, and develop team members.
Excellent communication and interpersonal skills with a customer-focused approach.
Strong organizational, prioritization, and multitasking skills, with attention to detail in a fast-paced environment.
Previous leadership experience managing a team of 15 or more employees.
Flexibility to work evenings, weekends, and holidays based on business needs.
Ability and willingness to relocate within Alabama, Tennessee, Georgia, or surrounding states.
Proficiency with Microsoft Office Suite and point-of-sale (POS) systems.
Valid driver’s license in good standing and access to reliable transportation.
Successful completion of a background check, motor vehicle record check, and drug screen.
Ability to stand and walk for extended periods, primarily on tile and concrete surfaces.
Ability to bend, reach, perform repetitive movements, and stoop, kneel, crouch, balance, climb, push, pull, handle, and carry materials as needed.
Ability to lift and carry up to 50 pounds and push or pull items weighing up to 25 pounds, with or without reasonable accommodation.
Ability to safely use ladders or approved equipment and work at heights up to approximately 14 feet.
Ability to use hands and fingers to handle, grasp, feel, and operate equipment and technology.
Visual and auditory ability to communicate, observe store conditions, inspect merchandise, monitor safety, and perform essential job duties.
Ability to move throughout all store areas, including sales floor, processing areas, stockrooms, donation and loading areas, and outdoor workspaces.
Ability to operate standard office equipment and technology, including computers, tablets, telephones, printers, and POS systems.
Ability to work in a fast-paced environment with interruptions and respond quickly to operational, customer service, staffing, and safety situations.
Ability to work indoors in a semi-controlled retail environment and outdoors in varying weather and temperatures.
Ability to tolerate normal retail and donation-processing conditions, including dust, odors, noise, and second-hand merchandise.
Ability to work a flexible schedule that may include days, evenings, weekends, and holidays.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

Bilingual skills.

Responsibilities

Investigate incidents involving company assets, equipment, personnel, or operations in collaboration with Asset Protection and the People & Culture Business Partner, coordinating follow-up with the Manager III and District Manager.
Delegate daily tasks to supervisors and team members to meet operational requirements.
Coordinate and verify deposits and currency exchanges, and alert management to cash, register, or operational concerns.
Lead and inspire the team while fostering a supportive, accountable, and efficient work environment.
Uphold company policies, local regulations, safety protocols, standards, and values.
Conduct performance assessments and provide feedback, coaching, and guidance.
Develop team member performance and behavior to support growth and advancement.
Promote trust, employee growth, accountability, and engagement through example and leadership.
Provide coaching, counseling, and disciplinary action to supervisors and team members when necessary.
Facilitate onboarding and orientation and ensure required documentation is accurate and complete.
Use company reports to create and update sales floor layouts to maximize sales potential.
Manage merchandise inventory levels, production levels, and merchandise quality to support revenue generation.
Oversee donation flow and ensure compliance with company standards, safety protocols, security measures, and applicable regulations.
Support store operations, resources, and budgets to meet or exceed objectives.
Maintain sales-floor presentation and merchandising standards.
Analyze sales performance, identify improvement opportunities, and help implement strategies to achieve sales targets.
Support the Manager III with promotional activities, marketing campaigns, and special events.
Support the Manager III with daily operations, including opening and closing, cash management, and staff supervision.
Assist with recruiting, hiring, onboarding, and training team members as needed.
Monitor industry trends, competitor activities, and market dynamics to identify growth and innovation opportunities.
Maintain visual merchandising displays that are appealing, organized, and effectively showcase merchandise.
Address customer and team member concerns promptly and professionally.
Foster outstanding service for team members, donors, shoppers, and charity partners.
Maintain a safe and secure environment by monitoring and reinforcing safety and security procedures.
Perform other duties assigned by management.