Manager in Training
About The Position
Stanton Optical is hiring a Manager in Training to develop future retail leaders. The role focuses on creating an easy and memorable experience for patients and customers as they move through the sales process and find eyewear that meets their needs. The position offers an hourly wage of $18 to $22, plus 2% commission on personal sales, with earning and career potential tied to performance. Stanton Optical is a full-service retail optical center offering customer service and quality eyewear at affordable prices. Its parent company, Now Optics, describes its vision as modernizing the eye care experience for all people and its mission as making eye care easy. The company’s iCARE values are Integrity, Collaboration, Accountability, Respect, and Empowerment. The role is based at a store location. Work hours are determined by business needs, and schedule flexibility is expected. The company describes its work environment as flexible and dynamic, encouraging team members to share ideas and support innovation. Eligible employees may receive medical, dental, and prescription drug coverage; company-paid life and short-term disability coverage; free eyeglasses; identity theft protection; pet insurance; paid time off that increases with seniority; professional development and promotion opportunities; employee recognition programs; an Employee Assistance Program; and Friends and Family product discounts. Employees receive two free pairs of eyeglasses each year with no dollar limit. Competitive variable compensation and sales commissions are also offered.
Requirements
- At least 1 year of proven experience delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
- At least 3 years of experience in a fast-paced retail environment, with demonstrated leadership ability.
- Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
- Ability to communicate effectively with a diverse group of people.
- Schedule flexibility, as work hours are determined by business needs.
- Knowledge of MS Word, Google Docs, or similar tools.
Nice To Haves
- An associate degree or 2 years of store management experience.
- Optical experience.
- Passion for customer and patient care and eagerness to share that passion with others.
- Interest in learning, embracing, and fostering innovation among the team.
- Ability to promote high work standards and empower others to have an entrepreneurial mentality.
Responsibilities
- Greet patients and customers as they enter the store and identify their needs to provide an easy and memorable experience.
- Present available promotional products and services.
- Answer customer inquiries.
- Resolve customer complaints, defuse dissatisfied patients, and provide solutions.
- Meet established sales goals while complying with company and local policies and procedures.
- Follow quality-control standards, including OSHA and other safety requirements.
- Maintain brand standards by performing basic housekeeping duties when necessary.
- Perform other duties as assigned and required.
Benefits
- Medical, dental, and prescription drug coverage for eligible employees.
- Company-paid life and short-term disability coverage.
- Free eyeglasses, including two pairs each year with no dollar limit.
- Identity theft protection.
- Pet insurance.
- Paid time off that increases with seniority.
- Professional development and promotion opportunities.
- Employee recognition programs.
- Employee Assistance Program (EAP).
- Friends and Family discounts on products.
- Competitive variable compensation opportunities and commission on sales.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
