Manager In Training (Full Time) - Tucson, AZ

Hibbett•Tucson, AZ

13d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties and develops knowledge across all product areas and departments. The role helps determine methods and approaches for accomplishing store goals and initiatives, upholds company policies and standards, promotes sales and promotions, and represents Hibbett | City Gear by creating a positive customer experience. The Manager in Training delivers customer service, promotes merchandise, and assumes supervisory control of the store when the Store Manager is absent while training in the Store Manager’s responsibilities.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store and departmental responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and provide assistance to customers, including during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by maintaining accurate and effective internal controls and reporting potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.