Manager In Training (Full Time) - Poteau, OK

Hibbett•Poteau, OK

11d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties and develops knowledge of each product area or department. The role helps determine methods and approaches for accomplishing store goals and initiatives, follows the standards in the visual manual, and promotes sales and promotions. As an ambassador of Hibbett | City Gear, the Manager in Training provides an outstanding customer experience and helps acquire and retain long-time customers. The position assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The Manager in Training may supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing employees, and resolving problems, in accordance with organizational policies and applicable laws.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store when the Store Manager is absent.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability in all departments.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including helping customers as they enter and assisting multiple customers during peak periods.
Promote and sell Hibbett | City Gear services and merchandise.
Follow company policies, procedures, and standards, including those in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing work, and resolving problems.