Manager In Training - North Central District - FT

GOODWILL INDUSTRIES GROUP • Plymouth, IN

34d • $47,300 - $0 • Onsite

About The Position

The Manager In Training learns all aspects of the Store Manager position by managing the daily operations of a fast-paced retail store. The role helps ensure efficient processes across customer service, inventory management, sales, and other store areas while fostering a welcoming shopping experience and productive work environment. The position supervises store employees and reports to the District Manager, who evaluates performance annually. The successful candidate understands Goodwill’s mission, “Empower people to achieve their most abundant life,” and embodies its core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. The role is full-time, based at the Plymouth store, with travel of up to 50%.

Requirements

• High school diploma or equivalent, or the ability to obtain one through The Excel Center.
• At least two years of supervisory experience.
• Strong leadership, supervisory, and team management skills, including the ability to motivate staff and hold them accountable.
• Excellent verbal and written communication skills.
• Solid understanding of sales, budgeting, financial reporting, and inventory management.
• Proficiency with point-of-sale systems, Microsoft Office Suite, and retail software.
• Ability to resolve customer issues professionally and maintain excellent customer service standards.
• Strong problem-solving, critical-thinking, and organizational skills for managing operations in a fast-paced environment.
• Knowledge of product merchandising techniques and commitment to creating a positive, inclusive store atmosphere.
• Must pass a drug screen.
• Reliable transportation, a current driver’s license, and proof of insurance are required to travel to different job sites.
• Authorized to work in the United States.
• Flexible availability, including nights and weekends.
• Ability to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions and look up or down.
• Ability to lift and/or move up to 50 lbs.
• Ability to effectively and safely use standard office and light industrial equipment.

Responsibilities

• Recruit, train, and manage staff; ensure adherence to company policies and procedures; and hold team members accountable for performance and conduct.
• Oversee store operational processes and ensure smooth daily activities and efficient workflow across departments.
• Communicate operational issues and challenges to the District Manager and collaborate on corrective action plans.
• Supervise and manage stock procedures.
• Perform daily administrative and clerical tasks.
• Maintain the safety and security of the premises and merchandise, deter theft, conduct emergency drills, and help ensure a safe environment.
• Fill in for other store employees as needed to cover scheduling gaps.
• Perform other duties as assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED