Manager In Training Fresh Foods Department

WinCo Foods•Oklahoma City, OK

About The Position

This position covers multiple locations within an area and provides training in the duties required of a Department Manager. The Manager in Training assists the Department Manager in directing and controlling department operations, including supervising personnel, planning and ordering merchandise, and ensuring customer service and product quality, freshness, and selection. The role also assists with coordinating department operations to control costs, meet labor targets, maintain projected profit margins, and meet or exceed sales goals. Department clerk duties are performed as needed, and the employee completes the Manager in Training classroom and on-the-job training program. The role supports sales and gross margin objectives; promotional and seasonal merchandising; product preparation and packaging; shrink prevention; cost and quality control; ordering; sales and production reporting; recordkeeping; and expense control. It helps maintain inventory, displays, storage areas, product freshness, accurate pricing and signage, proper product handling temperatures, and compliance with labeling and company policies. The position also assists with employee supervision, coaching, training, hiring, performance monitoring, and scheduling; performs customer relations and suggestive selling; maintains clean and safe work areas; and performs receiving and freight-handling duties. All duties must be performed honestly and with integrity, in accordance with company policies and applicable laws. The work involves standing and moving for extended periods, frequent bending and repetitive arm and hand movements, and lifting and maneuvering objects up to 50 pounds. The employee may work with food in moist, cold, frozen, and hot conditions and use department equipment, cleaning chemicals, and tools that require attention to safety procedures. A current Food Handlers Certification is required under applicable state and county laws and WinCo standards.

Requirements

High school diploma or equivalent.
Effective communication with coworkers and customers and ability to follow written instructions.
Demonstrated understanding of overall company practices through previous experience in the department or equivalent.
Leadership skills involving communication, people management, customer and employee relations, analysis, order planning, judgment, and responding to business activity.
Ability to perform basic math and compute weights and measures.
Ability to operate computers and Windows software in a work setting.
Ability to perform all department clerk duties competently and independently.
Ability to perform supervisory tasks such as interviewing, scheduling, hiring, counseling, training, and disciplining.
Excellent verbal, written, electronic, and interpersonal communication skills.
Ability to move safely and quickly and operate related equipment with manual dexterity and hand-eye coordination.
Ability to work with hands exposed to moisture, cold, frozen foods, and fresh foods; work around machinery emitting heat and cold; and remain mentally alert to hazards involving procedures, equipment, and work aids.
Knowledge of all areas of department production and ability to learn product variability, perishability, safety and sanitation procedures, and department policies.
Ability to learn product taste, content, and perishability; conduct visual inspections; and read reports and manuals.
Ability to calculate inventory and perform primary duties efficiently and accurately.
Ability to stand for long periods; walk and move rapidly; bend, stoop, twist, and turn frequently; and perform repetitive arm and hand movements.
Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to 50 pounds from floor level to overhead frequently.
Ability to push and pull fully loaded hand trucks and pallet jacks containing products of substantial weight.
Ability to use cleaning chemicals according to manufacturer guidelines and instructions and handle food products in accordance with state and county laws and WinCo standards.
Current Food Handlers Certification in accordance with applicable state and county laws and WinCo standards.

Nice To Haves

Experience in a role with formal supervision responsibilities managing performance, and/or completion of supervisory training, coursework, or education.
Experience managing products within a specific department, including inventory, displays, and product maintenance.

Responsibilities

Assist the Department Manager in meeting departmental sales and gross margin objectives.
Create promotional and seasonal displays; prepare, proof, stage, and package products; prevent shrink; oversee cost and quality control; order products and ingredients; prepare sales and production guides; record sales figures; compute gross profit; maintain department records; and control expenses.
Promote fast, friendly, and courteous customer service and ensure adequate product quantity, quality, and freshness.
Order, check, receive, and control inventory; organize storage and display areas; stock and rotate products; inspect for substandard, outdated, or spoiled products; and maintain proper product handling temperatures.
Follow retail labeling laws and company policies for dating, re-work, reduced-to-clear items, damage, and spoilage.
Trim, cut, wrap, tray, display, and water products as needed; ensure proper pricing and signage; conduct inventories; and prepare food items as needed.
Learn and assist with supervising, motivating, coaching, training, and hiring department personnel; monitor employee performance and recommend personnel actions.
Learn and assist with scheduling personnel according to coverage needs and service levels.
Perform customer relations duties and use suggestive selling and other sales techniques.
Ensure proper merchandising by following schematics and signage procedures, merchandising advertised and special items, analyzing cutting tests, and meeting customer demand.
Maintain cleanliness and appearance of work areas, storage areas, equipment, and retail displays; clean by mopping, sweeping, and removing garbage as needed.
Maintain a safe and secure work environment and comply with security policies.
Perform receiving duties, including verifying orders against invoices, reporting shortages and claims, breaking down loads, dating product, cutting cases, and stacking, pricing, and marking merchandise.
Break down freight by moving products into inventory and operating equipment such as forklifts as needed.
Perform department clerk duties as needed and complete the Manager in Training classroom and on-the-job training program.
Perform all duties and responsibilities with honesty and integrity, and complete other duties as assigned or needed.