Fresh Foods Department Manager

WinCo Foods•N. Richland Hills, TX

About The Position

The Fresh Foods Department Manager directs and controls the operation of the Fresh Foods Department, including food displays, back room, and production areas. The role supervises department personnel, orders merchandise, and ensures customer service and product quality, freshness, and selection. The manager coordinates department operations to control costs, meet labor targets, maintain projected profit margins, and meet or exceed sales goals. The position requires maintaining product and inventory standards, supervising and developing employees, and supporting an efficient, safe, and customer-focused department. The manager performs related administrative and operational duties, including record keeping, price reconciliation, food preparation, and compliance with applicable policies, laws, and food-safety requirements.

Requirements

High school diploma or equivalent.
Food Handlers Certification, as required by state laws.
Leadership ability, including communication, interpersonal, people management, customer relations, employee relations, analysis, planning orders, judgment, and responding to business activity.
Ability to conduct visual inspections and read reports and computer screens.
Ability to perform safe and quick movements and operate related equipment with manual dexterity and hand-eye coordination.
Basic math skills, including addition, subtraction, division, multiplication, and computing weights and measures.
Supervisory skills, including interviewing, scheduling, hiring, counseling, training, and disciplining.
Ability to reach, lift, and maneuver objects of varying dimensions and weights up to 50 pounds frequently.
Ability to perform repetitive arm movements for slicing, cutting, and preparing products for display.
Ability to stand for long periods, walk and move rapidly, and bend, twist, and turn frequently.
Ability to work around machinery emitting heat or in cold conditions.
Mental alertness when performing duties involving potential hazards, including procedures, equipment such as knives, and work aides.
Ability to learn product taste, content, and perishability, as well as safety and sanitation procedures and department policies.
Understanding of state and federal regulations, including detailed knowledge of COOL legislation as it relates to seafood.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Supervise employees by motivating and training them, participating in hiring, monitoring performance, recommending personnel actions, scheduling coverage, and maintaining a safe and secure work environment.
Promote fast, friendly, and courteous customer service; perform customer relations duties and use suggestive selling and other sales techniques.
Meet projected sales and gross margin objectives through effective promotional and seasonal displays, cost and quality control, shrink prevention, and expense control.
Order, check, receive, and control inventory to ensure adequate product quantity, quality, and freshness; prevent the sale of outdated products and take periodic inventories.
Compute gross profit, process administrative paperwork, maintain accurate department records, and prepare and cook food items.
Announce in-store advertisements over the intercom.
Organize and maintain required records, including COOL records.
Reconcile invoice pricing totals with retail pricing guides, scale files, and case tags, and notify a manager of discrepancies.
Maintain current product information books and knowledge of products, including species, storage and handling, cooking, and preparation techniques.
Perform job duties with honesty and integrity and meet targeted labor goals.
Ensure appropriate coverage for lunches and breaks.
Perform other duties as assigned or needed.