Fresh Foods Technician

Acosta•Columbus, OH
•Onsite

About The Position

The Fresh Foods Technician serves as a subject matter expert for Fresh Foods, Bakery, and/or Deli, Produce and Meat operations. The role combines hands-on technical expertise with coaching, training, and field execution. It involves working independently, traveling to retail locations, and helping improve store performance. The technician supports store openings, remodels, and resets; executes item setups, seasonal transitions, and plan-o-gram updates; maintains program documentation and merchandising tools; and prepares store visit reports, category performance reports, annual reviews, and other analyses. The role also coordinates with merchandisers, leadership, clients, and retail partners to support consistent operational execution.

Requirements

  • High school diploma or equivalent.
  • Minimum of 0–3 years of hands-on experience in retail Fresh Foods, Bakery, and/or Deli, Produce and Meat operations.
  • Proven technical experience supporting daily department operations, merchandising, and production.
  • Strong working knowledge of relevant department operations, production processes, and merchandising standards.
  • Ability to set up displays, execute plan-o-grams, and participate in resets and remodels independently or as part of a team.
  • Comfort training and guiding others through hands-on, in-store execution.
  • Strong organizational, communication, and time-management skills.
  • Ability to work independently while managing multiple store visits and priorities.
  • Valid driver’s license and willingness to travel to assigned retail locations.
  • Ability to stand, walk, and work on-site in retail environments for extended periods.
  • Ability to lift and carry up to 40 pounds.
  • Ability to travel regularly.

Responsibilities

  • Serve as a trusted subject matter expert on product knowledge, operational excellence, and procedures.
  • Represent the company professionally in stores and equip customer teams to manage department operations and standards.
  • Travel independently to assigned retail locations and plan store visits with objectives, agendas, and desired outcomes.
  • Communicate before, during, and after store visits, coordinate resources, provide progress updates, and deliver visit recaps.
  • Support new store openings, remodels, and resets by setting cases to plan-o-grams, training associates, and supporting production needs.
  • Execute and maintain new item setups, seasonal transitions, and plan-o-gram updates.
  • Maintain program documentation, merchandising tools, and category-specific manuals.
  • Prepare store visit reports, monthly category performance reports with trend analysis and seasonal recommendations, annual category reviews, and ad-hoc analysis.
  • Collaborate with merchandisers and leadership to share updates, introduce programs or items, and align execution strategies.
  • Perform additional duties as assigned to support business and client objectives.
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