Fresh Foods Clerk

WinCo Foods•Phoenix, AZ

About The Position

Assist customers by providing over-the-counter service and customer service throughout the Fresh Foods department. Operate and maintain fresh food production areas, including Deli, Seafood, and Pizza; prepare those areas for sales; fry food; operate the rotisserie oven; and prepare ready-to-bake and baked pizzas. Receive inventory, verify ordered product, and stock designated areas. Provide consistently friendly, courteous service to internal and external customers, and perform other related work. Shifts are generally 6–8 hours between 5:00 a.m. and 10:00 p.m.

Requirements

Must be at least 16 years of age.
Food Handlers Certification, as required by state law.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to communicate effectively with customers, including hearing and speech sufficient to receive orders and perform customer-relations duties.
Ability to conduct visual inspections, read and follow production guides, recipes, and product labels, and record production quantities and temperature readings on appropriate forms.
Ability to perform basic arithmetic and compute weights and measures.
Ability to work with mental alertness around potential hazards, following procedures for equipment such as knives and work aides.
Must complete the training course and meet minimum productivity and accuracy time standards.
Ability to wear a hair net, beard net, gloves, and other required personal protective equipment.
Ability to use cleaning chemicals and handle food products.
Ability to stand, walk, and move rapidly for extended periods.
Ability to bend, stoop, twist, turn, and frequently reach over counters and in tight areas.
Ability to lift up to 50 pounds occasionally and reach, push, and pull racks.
Ability to handle refrigerated goods at temperatures from -20°F to 28°F.
Ability to work around machinery emitting heat, including a 400°F rotisserie and 325°F hot shortening.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers, maintaining a friendly and customer-focused atmosphere.
Take orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate product in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food-safety procedures, and specified cooking times.
Handle frozen product and inspect products for quality and freshness.
Prepare display cases by placing products in fresh pans, rotating and replenishing product, and returning product as appropriate.
Place required signage on products, including pricing, descriptions, code dates, and COOL information.
Clean and maintain department equipment, including breaking down and reassembling equipment, operating the dishwasher, hand-washing dishes, and cleaning appropriate parts with sanitizing solution.
Maintain a clean and sanitary department, including cleaning work surfaces, wrapping stations, floors, coolers, and glass display counters, and taking trash and paper to appropriate balers.
Receive inventory, verify ordered product and orders, and stock products.
Follow sanitary guidelines and complete associated records.
Follow food-safety procedures and requirements.
Perform other duties as assigned or needed.