Fresh Foods Clerk

WinCo Foods•Walla Walla, WA

5d•$17 - $21

About The Position

The Fresh Foods Clerk assists customers with over-the-counter service and other customer service throughout the Fresh Foods department. The role operates and maintains fresh food production areas, including Deli, Seafood, and Pizza; prepares those areas for sales; fries food; operates a rotisserie oven; and prepares ready-to-bake and baked pizzas. The clerk receives and verifies inventory, stocks products in designated areas, and provides friendly, courteous service to internal and external customers. The position generally works 6–8 hour shifts between 5:00 a.m. and 10:00 p.m. The position prepares and displays fresh food products, follows recipes and food-safety procedures, inspects product quality and freshness, labels products, maintains equipment and sanitary work areas, and completes required records. Work takes place in a 24/7 operation and may include nights, weekends, and holidays. It involves standing and moving for extended periods, handling refrigerated goods and hot equipment, and lifting up to 50 pounds occasionally.

Requirements

Be at least 16 years of age.
Hold a Food Handlers Certification as required by state law.
Be able to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Communicate effectively with customers to receive orders and provide customer service.
Conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on appropriate forms.
Perform basic arithmetic and compute weights and measures.
Maintain mental alertness while working around potential hazards, equipment such as knives, and work aids.
Complete the training course and meet minimum productivity and accuracy standards.
Wear required hair nets, beard nets, gloves, and other personal protective equipment.
Use cleaning chemicals and handle related food products.
Stand, walk, and move rapidly for extended periods.
Bend, stoop, twist, turn, and reach over counters and into tight areas frequently.
Lift up to 50 pounds occasionally and reach, push, and pull racks.
Handle refrigerated goods at temperatures from -20°F to 28°F.
Work around machinery emitting heat, including a 400°F rotisserie and 325°F hot shortening.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly and enthusiastic customer-service atmosphere.
Take customer orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food-safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare display cases by placing products in fresh pans, rotating and replenishing products, and returning products as appropriate.
Place required signage on products, including pricing, descriptions, code dates, and COOL information.
Clean and maintain department equipment, including breaking down and reassembling equipment, operating the dishwasher, hand-washing dishes, and sanitizing appropriate parts.
Maintain clean and sanitary department areas, including tables, wrapping stations, floors, coolers, display counters, and waste and recycling areas.
Receive and stock inventory and verify receipts of ordered products.
Follow sanitary guidelines and complete associated records.
Understand and follow all food-safety procedures and requirements.
Perform other duties as assigned or needed.