Fresh Foods Clerk

WinCo Foods•Coeur D'Alene, ID

About The Position

Assist customers by providing over-the-counter service and customer service throughout the Fresh Foods department. Operate and maintain fresh food production areas (Deli/Seafood/Pizza), prepare areas for sales, fry food, operate the rotisserie oven, prepare ready-to-bake and baked pizzas, and receive, verify, and stock inventory. Provide friendly, courteous service to internal and external customers and perform other related work. Generally work 6–8 hour shifts between 5:00 am and 10:00 pm. Prepare, stock, display, straighten, and rotate products; make production items according to recipes and food-safety procedures; inspect products for quality and freshness; and ensure product cases and signage are properly stocked and labeled. Clean and maintain department equipment and work areas, follow sanitary and food-safety requirements, and complete associated records. The role may involve varied shifts in a 24/7 operation, including nights, weekends, and holidays.

Requirements

Be at least 16 years of age.
Hold a Food Handlers Certification as required by state law.
Be able to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Communicate effectively with customers to receive orders and provide customer service.
Conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on the proper forms.
Perform basic arithmetic and calculate weights and measures.
Remain mentally alert while performing duties involving potential hazards, equipment, and work aids.
Complete the training course and meet minimum productivity and accuracy standards.
Wear a hair net, beard net, gloves, and other required personal protective equipment.
Use cleaning chemicals and handle food products.
Stand, walk, and move rapidly for extended periods; frequently bend, stoop, twist, turn, and reach over counters and in tight spaces.
Occasionally lift up to 50 pounds and reach, push, and pull racks.
Handle refrigerated goods at temperatures from -20°F to 28°F and work around machinery that emits heat, including a 400°F rotisserie and 325°F hot shortening.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly and enthusiastic customer-service atmosphere.
Take customer orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food-safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare product cases by placing items in fresh pans, rotating and replenishing products, and returning products as appropriate.
Label products with required signage, including pricing, descriptions, code dates, and COOL information.
Clean and maintain department equipment, including breaking down and reassembling equipment, washing dishes, and sanitizing appropriate parts.
Maintain a clean and sanitary department, including work surfaces, floors, coolers, display counters, and waste and recycling areas.
Receive inventory, verify ordered products, stock designated areas, and place orders.
Follow sanitary guidelines and food-safety procedures and complete associated records.
Perform other duties as assigned or needed.