Fresh Foods Clerk

WinCo Foods•Walla Walla, WA

About The Position

Assist customers by providing over-the-counter service and customer service throughout the Fresh Foods department. Operate and maintain fresh food production areas, including Deli, Seafood, and Pizza; prepare areas for sales; fry food; operate the rotisserie oven; prepare ready-to-bake and baked pizzas; receive inventory; verify ordered products; and stock designated areas. Provide friendly, courteous service to internal and external customers and perform other related work. Shifts are generally 6–8 hours, scheduled between 5:00 a.m. and 10:00 p.m. Prepare, stock, display, straighten, and rotate products; prepare production items according to recipes, food safety procedures, and specified cooking times; inspect product quality and freshness; and label products with required pricing, descriptions, code dates, and COOL information. Clean and maintain department equipment and work areas, follow sanitary and food safety procedures, and complete related records. The role involves working with refrigerated goods and equipment that emits heat, as well as using cleaning chemicals and handling food products.

Requirements

Must be at least 16 years of age.
Food Handlers Certification, as required by state law.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to communicate effectively with customers to receive orders and provide customer service.
Ability to conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on required forms.
Ability to perform basic arithmetic and compute weights and measures.
Ability to remain mentally alert while working around potential hazards, equipment, and work aids.
Ability to complete a training course and meet minimum productivity and accuracy standards.
Ability to wear hair nets, beard nets, gloves, and other required personal protective equipment.
Ability to use cleaning chemicals and handle food products.
Ability to stand, walk, and move rapidly for extended periods; frequently bend, stoop, twist, turn, and reach over counters and in tight areas.
Ability to lift up to 50 pounds occasionally and reach, push, and pull racks.
Ability to handle refrigerated goods at temperatures from -20°F to 28°F and work around heat-emitting machinery, including a 400°F rotisserie and 325°F hot shortening.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly, enthusiastic customer-service environment.
Take customer orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare product cases by placing products in fresh pans, rotating and replenishing products, and returning products as appropriate.
Place required signage on products, including pricing, descriptions, code dates, and COOL information.
Clean and maintain department equipment, including breaking down and reassembling equipment, washing dishes, and cleaning parts with sanitizing solution.
Maintain a clean and sanitary department, including cleaning work surfaces, floors, coolers, and display counters and taking trash and paper to appropriate balers.
Receive and stock inventory, verify ordered products and receipts, and place orders.
Follow sanitary guidelines and food safety procedures and complete associated records.
Perform other duties as assigned or needed.