Fresh Foods Clerk

WinCo Foods•Wichita Falls, TX

About The Position

Assist customers with over-the-counter service and customer service throughout the Fresh Foods department. Operate and maintain fresh food production areas, including Deli, Seafood, and Pizza; prepare those areas for sales; fry food; operate a rotisserie oven; and prepare ready-to-bake and baked pizzas. Receive inventory, verify ordered products, and stock designated areas. Provide friendly, courteous service to internal and external customers. The role generally involves 6–8-hour shifts scheduled between 5:00 a.m. and 10:00 p.m. in a 24/7 operation. Duties and qualifications may vary, and employees must comply with company policies and applicable laws.

Requirements

Must be at least 16 years of age.
Food Handlers Certification, as required by state laws.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to communicate effectively with customers, including receiving orders and providing customer service.
Ability to conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on required forms.
Ability to perform basic math and compute weights and measures.
Ability to remain mentally alert while working around potential hazards, equipment, and work aids.
Ability to complete the training course and meet minimum productivity and accuracy standards.
Ability to wear a hair net, beard net, gloves, and other required personal protective equipment.
Ability to use cleaning chemicals and handle related food products.
Ability to stand, walk, and move rapidly for extended periods.
Ability to bend, stoop, twist, turn, and frequently reach over counters and into tight areas.
Ability to lift up to 50 pounds occasionally and reach, push, and pull racks.
Ability to handle refrigerated goods at temperatures from -20°F to 28°F.
Ability to work around machinery emitting heat, including a 400°F rotisserie and 325°F hot shortening.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly, enthusiastic service atmosphere.
Take orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare display cases by placing products in fresh pans, rotating and replenishing products, and returning products as appropriate.
Place required signage on products, including pricing, descriptions, code dates, and COOL information.
Clean and maintain department equipment, including breaking down and reassembling equipment, operating the dishwasher, hand-washing dishes, and sanitizing appropriate parts.
Maintain a clean and sanitary department, including cleaning tables, wrapping stations, floors, coolers, and display counters, and taking trash and paper to appropriate balers.
Receive inventory, verify ordered products and deliveries, and stock products.
Follow sanitary guidelines and complete associated records.
Follow food safety procedures and requirements.
Perform other duties as assigned or needed.