Fresh Foods Clerk

WinCo Foods•Lewiston, ID

About The Position

The Fresh Foods Clerk provides over-the-counter and general customer service throughout the Fresh Foods department. The role operates and maintains production areas such as Deli, Seafood, and Pizza; prepares them for sales; prepares food using recipes and food safety procedures; and receives, verifies, and stocks inventory. The clerk provides friendly, courteous service and performs other related duties as assigned. Shifts are generally 6–8 hours and may fall between 5:00 a.m. and 10:00 p.m. The department operates 24/7, and employees must be able to work varied shifts, including nights, weekends, and holidays. The work involves prolonged standing and walking, frequent bending and reaching, handling refrigerated goods, working around hot equipment, and lifting up to 50 pounds occasionally. Employees must follow food safety and sanitation requirements and wear required protective equipment.

Requirements

Must be at least 16 years of age.
Food Handlers Certification, as required by state law.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to communicate effectively with customers, including hearing and speech abilities needed to receive orders and provide customer service.
Ability to conduct visual inspections; read and follow production guides, recipes, and product labels; and record production quantities and temperature readings on required forms.
Ability to perform basic math and compute weights and measures.
Ability to work with mental alertness around potential hazards, equipment such as knives, and work aids.
Ability to complete the training course and meet minimum productivity and accuracy standards.
Ability to wear a hair net, beard net, gloves, and other required personal protective equipment.
Ability to use cleaning chemicals and handle related food products.
Ability to stand, walk, and move rapidly for extended periods.
Ability to bend, stoop, twist, turn, and reach over counters and in tight spaces frequently.
Ability to lift up to 50 pounds occasionally and reach, push, and pull racks.
Ability to handle refrigerated goods at temperatures from -20°F to 28°F.
Ability to work around heat-emitting machinery, including a 400°F rotisserie and 325°F hot shortening.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly, customer-focused atmosphere.
Take customer orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare product cases by placing items in fresh pans, rotating and replenishing product, and returning product as appropriate.
Place required product signage, including pricing, descriptions, code dating, and Country of Origin Labeling (COOL) information.
Clean and maintain department equipment, including breaking down and reassembling equipment, operating the dishwasher, and washing dishes and parts with sanitizing solution.
Maintain a clean and sanitary department by cleaning work surfaces, wrapping stations, floors, coolers, and display counters, and disposing of trash and paper appropriately.
Receive and verify ordered products, stock inventory, and place orders.
Follow sanitary guidelines and complete associated records.
Follow food safety procedures and requirements.
Perform other duties as assigned or needed.