Manager, Implementation

Uplight

1d•Hybrid

About The Position

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers. We are looking for a Manager, Implementation to drive our company forward, and help us lead the clean energy revolution!

Requirements

Minimum of five years experience leading high-performance teams in a fast-paced environment.
Exceptional project management and problem solving skills with an ability to identify and resolve risks and blockers.
Proven track record in ability to effectively prioritize competing priorities and evaluate situations to make impactful decisions quickly.
Ability to build, maintain, and leverage partnerships in a positive manner while supporting departmental goals and targets.
Ability to navigate the organization effectively, gain buy-in from key leaders to influence decisions that lead to positive outcomes.
Deep understanding of how to use influence effectively when communicating with various levels of the organization.
Strong organizational skills with an ability to effectively delegate responsibilities while adhering to deadlines and priorities in a fast-paced environment.
Excellent client communication and management skills with an ability to defuse escalated situations while empowering team members to take an active role in client management.
Commitment to identifying and implementing continuous improvement initiatives.
Effective and positive leadership influence through uncertainty and change while prioritizing a healthy level of engagement.

Nice To Haves

Passion for driving impactful change toward energy efficiency and sustainability.
Prior experience working at a high growth software company and/or working in the utility industry.
Familiarity with Uplight’s suite of products.

Responsibilities

Manage the recruiting, hiring, onboarding, and training of the team.
Ensure that all team members are adhering to standard processes.
Effectively coach, develop, and grow team members to achieve successful outcomes.
Track, measure, and evaluate performance of the team to departmental goals.
Drive team's performance to achievement of metrics and targets.
Provide accountability for results, effectively speak to performance outcomes and metrics with senior and executive leadership.
Ensure cross-functional resources are allocated to projects in the pipeline.
Work closely with internal teams to ensure client deliverables are being met.
Ensure proper use of training materials for the team and reinforcement of project management best practices.
Provides suggestions for improvement.
Effectively navigate the organization to achieve favorable outcomes.
Raise ideas to leadership using thoughtful, constructive, and collaborative methods.
Drive improvements through departmental strategic initiatives.