Implementation Manager
Dealpath•San Francisco, CA
•$117,000 - $127,000•Hybrid
About The Position
Dealpath is looking for a self-motivated Implementation Manager to join our growing team! As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and quantitative analysis to optimize and improve the implementation process going forward.
Requirements
- Bachelor’s degree or higher
- 3-5 years of implementation, customer success, project management, technical consulting, and/or financial analysis experience
- Strong knowledge and proficiency in Excel / Google Sheets
- High attention to detail and accuracy
- Demonstrated ability to manage ambiguity and apply problem-solving skills
- Excellent verbal, written, and interpersonal communication skills
Nice To Haves
- Familiarity with SQL, Salesforce, and other Software-as-a-Service
- Commercial Real Estate background
Responsibilities
- Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices
- Improve existing implementation processes to increase speed, efficiency and customer satisfaction
- Actively identify growth opportunities in accounts
- Work cross-functionally with Dealpath’s product and sales teams to relay customer feedback and resolve escalations
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA) options
- 401(k) retirement plan
- Paid Parental Leave
- Flexible Time Off (FTO) policy
- Commuter benefits program
- Monthly wellness reimbursement to support physical and mental well-being
- Dealpath's equity plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
