Manager III, Social Services Case Management
About The Position
Prince George County is seeking qualified candidates for the position of Manager III, Social Services Case Management. The position will be assigned to the CPS/Prevention Team with the responsibility of investigating child abuse and neglect, assessing client needs, counseling, and assisting clients; determining available programs and services; preparing and maintaining files and records; preparing reports. Depending on qualifications and assignment, you will conduct CPS Investigations/Family Assessments or manage CPS In-Home/Prevention. This role involves providing case management to a combined caseload of child protective services ongoing and foster care prevention cases (in-home services), making referrals and coordinating services with community partners, completing face-to-face interviews to assess progress in services, making announced and unannounced home visits, and conducting Child Protective Services family assessments of child abuse and neglect complaints, interviewing children and adults, assessing safety, and implementing safety plans. The agency strongly believes in prevention, safety, and keeping families intact whenever possible. After hours on-call is reasonable and manageable, averaging one week every six to eight weeks. Work may be required at times outside of normal business hours to accommodate the needs of the client.
Requirements
- Graduation from an accredited college or university with major course work in social work, human services, or related field
- Considerable local social services agency experience
- Thorough knowledge of social, economic and health problems
- Thorough knowledge of social institutions and the methods of the helping process
- Thorough knowledge of child abuse, policies and procedures
- Thorough knowledge of intervention and treatment techniques
- General knowledge of individual and group behavior
- Ability to identify social problems and needs to assess the ability of individuals and families to utilize services in problem-solving
- Some knowledge of safety measures for protection of self in hostile situations
- Ability to plan and organize work
- Ability to understand and interpret laws, policies and regulations
- Ability to communicate and establish effective working relationships with clients, associates, other professional and technical staff, social agencies and the general public
- Ability to prepare reports and maintain records
- Possession of all requirements for position as specified by the Virginia Department of Social Services.
Responsibilities
- Investigating child abuse and neglect
- Assessing client needs
- Counseling and assisting clients
- Determining available programs and services
- Preparing and maintaining files and records
- Preparing reports
- Conducting CPS Investigations/Family Assessments
- Managing CPS In-Home/Prevention cases
- Providing case management to a combined caseload of child protective services ongoing and foster care prevention cases (in-home services)
- Making referrals and coordinating services with community partners
- Completing face to face interviews to assess progress in services
- Making announced and unannounced home visits
- Conducting Child Protective Services family assessment of child abuse and neglect complaints
- Interviewing children and adults
- Assessing safety and implementing safety plans
- Provide rotating coverage for child welfare on-call by being available after hours by phone or responding in person as needed according to state law and local policy and procedures.
Benefits
- Attractive benefits package
- Manageable caseloads
- Greater flexibility with schedules
- Increased engagement with families
- Better work-life balance
- Opportunity to achieve positive outcomes and shared goals with families
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What This Job Offers
Job Type
Full-time
Career Level
Manager
