Social Worker Case Management

Ascension • Milwaukee, WI

3d • Onsite

About The Position

This role focuses on designing personalized care journeys across the full continuum of care, integrating patient and family preferences to ensure compassionate, values-based outcomes. The Social Worker will serve as a trusted expert in crisis and psychosocial support, evaluating complex needs such as substance abuse, legal, or adjustment challenges, and creating tailored treatment recommendations. A key responsibility is to advocate for patients by identifying systemic barriers and securing critical healthcare and community resources to enable smooth care transitions. The role also involves driving cross-functional team alignment through continuous dialogue with supervisors and care transition teams, ensuring health plans are proactively evaluated and adapted. Additionally, the Social Worker will guide post-discharge success and documentation excellence by advising care teams on accurate medical records, complex levels of care, and diagnostic-driven treatment options.

Requirements

• Licensed Clinical Counselor credentialed from the Wisconsin Board of Marriage & Family Therapy, Professional Counseling & Social Work obtained prior to hire date or job transfer date.
• Social Worker credentialed from the Wisconsin Board of Marriage & Family Therapy, Professional Counseling & Social Work obtained prior to hire date or job transfer date.
• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience required.

Nice To Haves

• Case Manager credentialed from the Commission for Case Manager Certification (CCMC) preferred.

Responsibilities

• Design personalized care journeys across the full continuum of care, integrating patient and family preferences to ensure compassionate, values-based outcomes.
• Serve as a trusted expert in crisis and psychosocial support, evaluating complex needs—from substance abuse to legal or adjustment challenges—and creating tailored treatment recommendations.
• Fiercely advocate for patients by identifying systemic barriers and securing critical healthcare and community resources to enable smooth care transitions.
• Drive cross-functional team alignment through continuous dialogue with supervisors and care transition teams, ensuring health plans are proactively evaluated and adapted.
• Guide post-discharge success and documentation excellence by advising care teams on accurate medical records, complex levels of care, and diagnostic-driven treatment options.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED