Mgr III Clinics

Community Health Systems Professional Services Corporation•Huntington, IN

10h

About The Position

The Manager III, Clinics provides operational and administrative leadership for multiple or complex clinic sites, ensuring high-quality, patient-centered care and efficient day-to-day operations. The role manages staff, budgets, workflows, and physician partnerships while driving process improvement and ensuring compliance with regulatory and organizational standards. The manager collaborates with clinical and administrative leadership to optimize patient access, staff engagement, and financial performance while fostering teamwork, accountability, and service excellence. The position oversees clinic operations, physician billing, credentialing, revenue cycle processes, financial monitoring, inventory and supply chain activities, policy and workflow development, staff training, and regulatory compliance. It also serves as an administrative liaison among clinic staff, physicians, hospital departments, and community partners. Leadership duties include staff supervision and development, scheduling, performance evaluations, budget management, quality assurance, and collaboration with leadership teams.

Requirements

Bachelor's degree in a relevant field, or four or more years of direct experience in lieu of a bachelor's degree.
Two to four years of experience in a closely related field with a bachelor's degree.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Strong organizational and time-management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Nice To Haves

Master's degree.
Two to four years of previous leadership experience.
MGMA membership and/or ACMPE certification.

Responsibilities

Oversee daily operations across assigned clinic sites, including patient flow, staff productivity, and quality of care and service.
Partner with physicians and clinical leaders to improve operational processes, patient access, scheduling efficiency, and care coordination.
Monitor financial reports, accounts receivable, billing accuracy, and payer reimbursement trends, and implement corrective actions as needed.
Ensure compliance with HIPAA, OSHA, and applicable regulatory and accreditation standards, including accurate documentation and reporting.
Develop, update, and enforce clinic policies, procedures, and workflows aligned with organizational goals.
Oversee physician billing, credentialing, and revenue cycle processes to support timely and accurate billing and reimbursement.
Analyze operational data and patient satisfaction feedback, and implement initiatives to improve efficiency and service quality.
Manage inventory and supply chain processes, including procurement, contract management, and expense tracking.
Act as the administrative liaison among clinic staff, physicians, hospital departments, and community partners.
Facilitate training and onboarding for clinical and administrative staff.
Provide staff leadership, mentorship, and professional development opportunities.
Schedule employees and consult with the Director on staffing issues.
Conduct performance evaluations, set goals, and provide performance and development feedback.
Develop and manage the departmental budget and monitor expenditures for cost-effective operations while maintaining service quality.
Evaluate and implement technologies to improve operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Ensure regulatory compliance and, as applicable, oversee accreditation processes and participate in audits and inspections.
Follow established quality-control practices to ensure accuracy, consistency, and safety.
Work with leadership teams to coordinate and improve service delivery, and stay current with industry advancements, technologies, and regulatory changes.
May perform staff-role duties when required, meeting the competencies established for that job.
Perform other duties as assigned; maintain regular and reliable attendance; and comply with all policies and standards.