Manager, iGaming Analytics - Corporate (Las Vegas)
About The Position
Caesars Entertainment is seeking a Manager, iGaming Performance Analytics to lead performance analytics for the Caesars Digital Casino business. The role delivers insights and recommendations that inform strategic decisions and support business growth. It partners with Product, CRM, VIP, Marketing, Finance, Operations, and Data teams to monitor performance, identify growth opportunities, and optimize player value throughout the customer lifecycle. The ideal candidate combines online gaming expertise, business acumen, and advanced analytical capabilities to grow revenue, improve player retention and engagement, and maximize long-term profitability. The position also builds cross-functional relationships, influences business decisions with data-backed recommendations, and presents findings and strategic proposals to senior executives. Success is measured by revenue and profitability, player acquisition and lifecycle improvements, budget and forecast performance, promotional efficiency, customer lifetime value, dashboard adoption, and stakeholder satisfaction and business impact.
Requirements
- Bachelor's degree in Business, Economics, Mathematics, Statistics, Analytics, Computer Science, or a related field.
- At least 5 years of experience in online gaming, casino, sports betting, or related digital consumer businesses.
- At least 3 years of leadership experience managing high-performing teams.
- Demonstrated success growing revenue and improving performance within an online gaming environment.
- Deep understanding of casino, slots, bingo, player economics, and customer lifecycle management.
- Strong knowledge of the U.S. online gaming and digital wagering marketplace.
- Advanced analytical and problem-solving skills, with the ability to translate insights into measurable business outcomes.
- Advanced SQL skills, including complex query writing, data extraction, joins, aggregations, and performance optimization.
- Tableau experience, including dashboard development and executive reporting.
- Advanced Power BI experience, including data modeling and automated reporting.
- Strong Microsoft Excel proficiency, including pivot tables, advanced formulas, and financial analysis.
- Experience analyzing large, complex datasets from multiple data sources.
- Experience with BigQuery, Snowflake, Databricks, Azure, AWS, or similar modern data platforms.
- Experience with predictive analytics, segmentation modeling, forecasting, and A/B testing.
- Familiarity with customer data platforms (CDPs), CRM systems, and marketing automation tools.
Nice To Haves
- Strategic thinking and strong commercial judgment.
- Exceptional communication and presentation skills.
- Ability to influence stakeholders at all organizational levels.
- Strong ownership and accountability.
- Collaborative, cross-functional leadership style.
- Comfort operating in a fast-paced, dynamic, and evolving environment.
- Data-driven decision-making and a strong focus on results.
- Willingness to challenge the status quo to improve customer and business outcomes.
Responsibilities
- Own monitoring and analysis of iGaming revenue performance across products, brands, markets, and customer segments.
- Evaluate performance against budget, forecast, and historical trends, identifying drivers of over- and under-performance.
- Develop actionable recommendations to improve revenue, engagement, retention, profitability, and customer lifetime value.
- Partner with Commercial teams on forecasting, budgeting, and business planning.
- Monitor and communicate key performance indicators to senior leadership daily, weekly, and monthly.
- Develop a deep understanding of customer behavior, motivations, segmentation, and player lifecycle performance.
- Partner proactively with Acquisition Marketing Analytics on customer acquisition, conversion, retention, and overall value.
- Collaborate with Enterprise Data and BI teams to improve reporting accuracy, scalability, data quality, and governance.
- Identify and implement automation opportunities to improve reporting efficiency, streamline processes, and accelerate decision-making.
- Lead development, adoption, and ongoing improvement of executive dashboards, performance reporting frameworks, and business scorecards.
- Build strong relationships across Gaming, Marketing, CRM, Product, VIP, Operations, Finance, and Technology teams.
- Influence business decisions through data-backed insights and recommendations.
- Present findings, business cases, and strategic recommendations to senior executives.
- Challenge assumptions and drive accountability to achieve business objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
