Manager Identity & Access Management Engineering

Republic Services•Phoenix, AZ

2d•Hybrid

About The Position

The Manager Identity & Access Management Engineering leads the design, development, and technical evolution of the organization’s IAM platforms, services, and integration capabilities. The role oversees IAM architecture, solution engineering, automation, custom development, and platform modernization to ensure identity solutions are secure, scalable, resilient, and aligned with enterprise technology standards. The manager partners with IAM Operations, Cybersecurity, Infrastructure, Application teams, Compliance, business stakeholders, vendors, and shared service teams to deliver secure access solutions, strengthen identity governance and privileged access controls, support cloud and SaaS integrations, and advance the IAM roadmap. Key technologies include SailPoint ISC, DUO, Microsoft Authenticator, Delinea solutions, Entra Conditional Access Policies, and BeyondTrust Privileged Remote Access. The position also leads and develops IAM teams and manages service levels, operational performance, maintenance coordination, KPI/KRI reporting, and leadership communications. This is a hybrid position based at the Phoenix, Arizona office at 5353 E City North Dr. The employee is required to work onsite four days per week, with the option to work remotely one day per week. The position is not eligible for sponsorship.

Requirements

At least 4 years of experience with Active Directory security, identity lifecycle management processes, privileged access management, developing or implementing enterprise IAM solutions, user administration, and IAM tool administration.
At least 2 years of experience integrating enterprise identity management, access management, and access governance solutions.
At least 1 year of experience preparing and reporting executive-level metrics to senior leadership.
Experience in IT operations, including ticket resolution and customer service.
Fundamental understanding of Active Directory security.
Strong problem-solving, analytical, interpersonal, and ownership skills.
Experience in identity lifecycle management processes and developing strategies for authentication and authorization.
Able to work onsite in the Phoenix, Arizona office four days per week, with the option to work remotely one day per week.
The position is not sponsorship eligible.

Responsibilities

Develop, implement, and maintain IAM policies, standards, procedures, and runbooks in alignment with regulatory requirements and industry best practices.
Manage the full identity lifecycle, including user provisioning, de-provisioning, account maintenance, and automated access management workflows.
Administer role-based access controls (RBAC), segregation of duties (SoD), and authorization frameworks to ensure appropriate access governance.
Oversee privileged access management (PAM), including privileged account administration, monitoring, and control of elevated access rights.
Manage authentication and identity technologies, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), federation services, and related IAM platforms.
Monitor, assess, and mitigate IAM-related risks through continuous monitoring, vulnerability assessments, compliance reviews, and security controls.
Respond to IAM security incidents, conduct root cause analysis, and implement corrective and preventive actions.
Support audit and regulatory compliance activities, including remediation planning and execution of corrective actions.
Drive IAM strategy, roadmap development, technology enhancements, and continuous improvement of IAM processes and capabilities.
Partner with business, IT, Legal, Compliance, vendors, and shared service teams to align IAM initiatives with organizational objectives and operational requirements.
Lead and develop IAM teams while managing service levels, operational performance, maintenance coordination, KPI/KRI reporting, and communications with leadership.
Perform other job-related duties as assigned or apparent.