Product Manager - Identity & Access Management

JPMorganChase • Jersey City, NJ

1d

About The Position

As a Product Manager in Identity & Access Management within the Commercial & Investment Bank at JPMorganChase, you will lead the end-to-end product life cycle for the platform that governs how clients authenticate, access, and manage digital identities across the firm. You will act as the voice of the customer and develop secure, profitable products that deliver customer value and strong client experiences.

You will apply expertise in authentication and authorization standards to guide product launches, gather feedback from stakeholders and client-facing teams, and collaborate with engineering, security, risk, and business teams. The role focuses on scalability, resiliency, security, and regulatory compliance, while reducing the firm's attack surface and strengthening its security posture.

You will shape product strategy and roadmaps, lead shared identity platform services, and guide transformation and migration from legacy identity systems to a strategic target-state platform. You will also present strategy and plans to senior stakeholders and build alignment across a matrixed organization.

Requirements

• Formal training or certification in product engineering concepts and at least 5 years of applied experience.
• Working knowledge of authentication and authorization standards and protocols, such as OAuth2, OIDC, SAML, FIDO2/WebAuthn, multi-factor authentication, and step-up models.
• Familiarity with identity and access management best practices and regulatory and compliance requirements relevant to authentication, access management, and client identity.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Experience managing scrum and agile ceremonies and partnering directly with engineering teams to translate roadmap priorities into delivery.
• Demonstrated experience presenting to and influencing senior stakeholders, with strong written and verbal communication skills.
• Track record of leading large-scale transformation or migration initiatives, including planning, stakeholder coordination, and execution.

Nice To Haves

• Prior experience working in a highly matrixed, complex organization.
• Experience with platform and shared-services product models supporting multiple internal consumers or lines of business.
• Background in financial services, banking, or other regulated industries with client-facing identity requirements.

Responsibilities

• Develop product strategy and vision for identity and access management capabilities, including identity, session management, authentication, and authorization.
• Conduct discovery and market research to identify customer and stakeholder needs and incorporate industry practices and emerging authentication patterns into the product roadmap.
• Own, maintain, and develop the product backlog in support of the strategic roadmap and value proposition, partnering with engineering through sprint and scrum ceremonies.
• Establish and track product success metrics, including cost, features and functionality, risk posture, reliability, and regulatory compliance.
• Lead platform services strategy so identity and access management capabilities are scalable, resilient, and consumable by multiple lines of business as shared services.
• Drive transformation and migration initiatives, coordinating cross-functional planning, sequencing, and execution of moves from legacy identity systems to the strategic target-state platform.
• Present roadmaps, product strategy, and migration plans to senior stakeholders and partner teams, building alignment and securing buy-in.
• Partner with security, risk, and compliance teams to ensure product designs meet regulatory and industry standards and reduce organizational attack surface.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed