Manager I, Resort Inventory & Revenue Management

Marriott Vacations Worldwide

12d

About The Position

The Manager I, Resort Inventory & Revenue Management is responsible for maximizing the use of developer, owner, and rental inventory at a smaller, single-site resort by developing and implementing inventory allocation and restriction strategies. The role may also report to a senior Revenue Manager and support a more complex resort or market. It uses historical data and Legacy module sales-pace forecasts to determine inventory allocations for owner and exchange usage, with the goal of supporting owner satisfaction. The Manager I works with the Regional Preview Inventory team to plan and manage inventory for Sales & Marketing requirements. The position develops and manages seasonally competitive rental strategies and collaborates with the IRM Rental Marketing team on demand-generating strategies for identified need times. It analyzes marketing results and continuously evaluates the best use of available inventory, balancing owner demand, preview needs, rental demand, and budgeted rental sales targets. The role conducts forecasting, pricing, allocation, and reservation-pattern analysis; maintains inventory authorizations, restrictions, and rates in CRS and other applicable systems; and works with resort operations and other business partners to support accurate inventory data and positive guest experiences. The Manager I also contributes to regional reviews, business planning, process improvement, associate training, and ongoing communication with stakeholders. The position requires 5%–10% travel, varying by resort and region.

Requirements

A four-year degree in Business Administration, F&A, or a related field; or a two-year degree in Business Administration, F&A, or a related field plus at least one year of related work and leadership experience; or a high school diploma or GED plus at least one year of MVW experience in IRM, Resort Operations, Owner Services, or F&A, or at least two years of related work experience.
At least intermediate proficiency in Microsoft Suite applications.
Ability to gather information, analyze trends, and identify possible solutions.
Highly developed verbal and written communication skills.
Ability to explain complex ideas clearly and concisely for the audience.
Ability to provide the appropriate level of detail to different stakeholders.
Conceptual thinking ability.
Ability to develop and maintain effective relationships with a broad range of stakeholders.
Ability to meet deadlines through effective multitasking and reprioritization.
Strong desire to learn and develop continuously.
Proven decision-making skills.
Ability to travel 5%–10%, varying by resort and region.

Responsibilities

Work with the Global Trust & Exchange team to maximize inventory for owners while maintaining an appropriate balance for the broader system.
Coordinate with the IRM team responsible for preview inventory, verify allocations, determine the best use of available inventory, identify opportunities to increase allocations, and implement agreed strategies.
Support Long-Range Planning and the Annual Budget process by developing forecasts, summarizing assumptions for the Regional Director of Inventory & Revenue Management, and implementing approved assumptions.
Partner with site Operations to ensure inventory accuracy, provide 10-day forecasts, and support staff education on processes that affect inventory and financial results.
Partner with other departments as needed, including A&C, Owner Services, F&A, and M&S.
Identify demand-generation opportunities for need times, collaborate with the Regional Director IRM and corporate rental marketing group, develop cost-effective solutions, track promotions, and analyze their impact.
Collaborate with corporate rental marketing and business partners to identify opportunities for sales and usage inventory pricing optimization.
Develop seasonally competitive transient pricing and strategies for each market and manage their implementation.
Complete the 12-month projection process and provide summaries to the Regional Director IRM; implement approved forecast assumptions on time.
Determine appropriate owner and exchange inventory allocations and maximize owner and transient inventory through restriction and allocation strategies.
Monitor and update owner, preview, rental, and transient inventory authorizations, restrictions, and rates in CRS and other applicable systems.
Monitor booking patterns daily and adjust inventory authorizations to support straight-line availability and revenue potential.
Compare actual bookings with 12-month projections weekly, analyze pace, develop sales strategies, implement inventory restrictions, and communicate changes to stakeholders.
Develop Bulk Deposit inventory allocation strategies that balance owner, preview, rental, and Interval International demand.
Develop and manage Marriott Rental Inventory allocations and program activities to meet or exceed owner expectations.
Identify and manage revenue-increasing and cost-reducing opportunities, anticipate trends, and address potential problems before they affect the business.
Maintain or procure business data needed to meet internal customer needs, and evaluate whether ad hoc requests can be supported based on objectives and resources.
Identify trends, future needs, and obstacles to business goals; develop and implement viable solutions.
Monitor rental pricing activity in the market, project its potential impact, recommend pricing strategies, implement changes, and analyze results.
Complete the weekly 10-day forecast and deliver required reporting to internal stakeholders on time.
Participate in regional monthly or period reviews by preparing resources, sharing resort or market updates, and exchanging best practices.
Maintain understanding of IRM philosophies and ensure accurate and timely execution of departmental processes.
Maintain knowledge of resort property management systems and their impact on CRS data; collaborate with Resort Operations to keep inventory and reservation data balanced across applicable systems.
Perform complex quantitative and qualitative analyses, manage small projects or business processes, and respond to complex or non-routine requests with limited to moderate risk.
Contribute to team and department results, direct work of non-management staff when needed, support operating plans, identify process improvements, provide training or technical guidance, and help achieve budgeted results within scope.
Participate in training and development of new IRM associates and provide job-shadowing opportunities to interested internal stakeholders.
Communicate IRM philosophies and recommended strategies to property staff and other stakeholders.
Participate in Marriott Vacation Club International community service events, such as Children’s Miracle Network events.
Maintain ongoing communication about business objectives and expectations, recognize performance, and support desired business results.
Pursue personal development by recognizing strengths and improvement areas and independently developing skills and knowledge.
Perform other duties as appropriate.