600030 - Manager I, Operations

Bakemark•Burlington, NJ

12d

About The Position

Directs and coordinates warehouse and transportation operations to optimize the use of equipment, facilities, and personnel. The role oversees operational performance, inventory control, food safety, security, sanitation, equipment maintenance, safety, regulatory compliance, customer concerns, and union communications. It works closely with department associates and the Branch General Manager to review results, address deficiencies and opportunities, and achieve desired outcomes.

Responsibilities

Prepare and review the period general manager report, clearly identifying deficiencies, opportunities, and actions, and support discussion of branch and company operations.
Direct warehouse and transportation operations and interact closely with department associates.
Compare warehouse and transportation results with budget and work with the Branch General Manager on corrective actions.
Review sales levels and determine associate allocation and assignments for warehouse and distribution departments.
Manage and prioritize projects and schedules.
Review and analyze weekly and period reports; recommend or take actions to achieve desired results.
Manage inventory control and implement BakeMark Best Practices.
Maintain warehouse sanitation and the physical condition of the warehouse, material handling equipment, and rolling stock.
Schedule and supervise repairs, including reviewing bids and service agreements.
Recommend capital expenditures for equipment to improve operational efficiency and service.
Manage branch food safety and security.
Ensure the safety of departmental associates and visitors; investigate accidents, recommend corrective actions, and follow up on their implementation.
Ensure compliance with administrative policies, procedures, safety rules, and governmental regulations related to warehouse and transportation operations.
Direct the salvage of damaged or spoiled products.
Investigate customer or shipper complaints and respond accordingly.
Follow up on customer requests and inquiries to ensure an appropriate response and customer satisfaction.
Work with union representatives at bargaining-unit branches and serve as the first point of contact for union communications and grievances.
Treat internal and external customers respectfully and comply with company policies, procedures, and safety rules.
Perform other duties as assigned to meet company goals.