600030 - Manager I, Operations

BakeMark•Burlington, NJ

13d•$75,000 - $83,500

About The Position

The Manager I, Operations directs and coordinates warehouse and transportation activities to optimize the use of equipment, facilities, and personnel. The role works closely with department associates and the Branch General Manager to review operating results against budget, address deficiencies and opportunities, and support the achievement of branch goals. It oversees inventory control, food safety, security, sanitation, equipment and vehicle maintenance, associate and visitor safety, regulatory compliance, and customer issue resolution. At unionized branches, the manager is the first point of contact for union communications and grievances.

Responsibilities

Prepare and provide clear reporting on period general manager reports, including actions for deficiencies and opportunities, to support discussion and understanding of branch and company operations.
Direct warehouse and transportation operations and interact closely with department associates.
Compare warehouse and transportation results with budget and work with the Branch General Manager on corrective actions.
Review sales levels to determine associate allocation and assignments for warehouse and distribution departments; manage and prioritize projects and schedules.
Review and analyze weekly and period reports, making recommendations or taking action to achieve desired results.
Oversee inventory control and implementation of BakeMark Best Practices.
Maintain warehouse sanitation and the physical condition of material handling equipment and rolling stock; schedule and supervise repairs, review bids and service agreements, and recommend capital expenditures for new equipment.
Manage food safety and security for the branch.
Promote the safety of departmental associates and visitors; direct accident investigations, recommend corrective actions, and follow up on their implementation.
Ensure compliance with warehouse and transportation administrative policies, procedures, safety rules, and government regulations.
Direct the salvage of damaged or spoiled products.
Investigate customer or shipper complaints, respond accordingly, and follow up on customer requests and inquiries to ensure appropriate responses and satisfaction.
Work with union representatives at bargaining-unit branches and serve as the first point of contact for union communications and grievances.
Treat internal and external customers respectfully, courteously, and kindly.
Uphold company policies and attitudes and follow company policies, procedures, and safety rules.
Perform other duties as assigned to meet company goals.