Manager I - IT Project Management and Compliance

Mission Support & Test Services, LLC (MSTS)•North Las Vegas, NV
•$126,984 - $203,174•Onsite

About The Position

MSTS is seeking a Manager I to lead the Project Management Office (PMO) and Compliance group within the Information Technology Department. The role oversees project planning and delivery, compliance processes, IT asset and service management, records and change management, and staff and budget responsibilities. The primary work location is the Losee Road facility in North Las Vegas, Nevada. The work schedule is four 10-hour days, Monday through Thursday, subject to change. Additional hours beyond 40 per week and occasional off-shift work may be required to meet project, activity, emergency, and critical operational demands. The position requires U.S. citizenship. Applicants must be able to obtain an HSPD-12 Personal Identity Verification credential and must possess a valid driver's license. A pre-placement physical examination, including a drug screen, is required; MSTS also conducts random drug testing. The annual salary range is $126,984.00–$203,174.40, with starting salary based on market value, education and experience, and internal equity. Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Sites for the U.S. National Nuclear Security Administration, a semi-autonomous agency within the U.S. Department of Energy. The NNSS is an enterprise of special-purpose, multi-mission, high-hazard experimentation facilities delivering technical and service solutions in partnership with the National Laboratories. MSTS has more than 3,000 professional, craft, and support employees. MSTS offers full-time employees competitive salaries and benefits, including medical, dental, and vision coverage; a pension and a 401(k); paid time off and 96 hours of paid holidays; relocation assistance for employees located more than 75 miles from the work location; and tuition assistance and reimbursement.

Requirements

  • U.S. citizenship is required.
  • Bachelor's degree or equivalent training and experience, plus at least 11 years of related, progressively responsible experience.
  • At least 5 years managing IT projects involving a mix of application development and deployments, networking, servers, databases, data analytics, and cloud projects.
  • Expert-level knowledge and experience managing a PMO, including methodologies, techniques, processes, tools, and approaches aligned with Project Management Institute principles and guidance.
  • Experience with automated tools that provide senior leadership updates on status, issues, risks, and timelines.
  • Experience with Agile methodologies to manage project lifecycles while adapting to evolving priorities.
  • Demonstrated understanding and experience developing and completing significant action plans, maintaining project documentation, and providing appropriate visibility into project status.
  • Excellent verbal and written communication skills, including presentation design and delivery.
  • Ability to lead and guide diverse resources, including cross-functional and matrix teams, vendors, and subcontractors, and foster collaboration and teamwork.
  • Strong analytical, technical, and organizational skills, including the ability to multitask in a fast-paced environment.
  • Demonstrated ability to apply the knowledge, skills, abilities, and competencies needed to perform the job successfully.
  • Demonstrated ability to effectively manage the organization's projected approach and processes.
  • Expert-level knowledge of resource management and associated tools.
  • Ability to obtain an HSPD-12 Personal Identity Verification credential under DOE Order 206.2 and NNSA Supplemental Directive SD 206.2.
  • Must possess a valid driver's license.
  • Must complete a pre-placement physical examination, including a drug screen; the employer also conducts random drug testing.
  • Work the stated 4/10 schedule, Monday through Thursday, subject to change; additional hours and occasional off-shift work may be requested due to operational demands.

Nice To Haves

  • Project Management Professional (PMP) certification through the Project Management Institute.
  • Certified Software Asset Manager (CSAM) certification through the International Association of IT Asset Managers (IAITAM).
  • Certified Hardware Asset Manager (CHAM) certification through IAITAM.
  • Folio experience.
  • Experience with Microsoft Power BI.

Responsibilities

  • Lead the organization's PMO, establishing project standards, tools, templates, timelines, reporting methods, and accountability measures.
  • Ensure effective project planning and delivery that meets stakeholder expectations, and drive on-time delivery against monthly key performance indicators.
  • Partner with senior leadership on project evaluation, prioritization, and communications throughout project lifecycles.
  • Ensure the Compliance group completes data calls, licensing, and procurements in a timely and compliant manner.
  • Maintain continuous data readiness for FITARA and Federal Folio Reporting requirements.
  • Oversee Configuration and Change Management and maintain accurate, thorough records.
  • Ensure Records and Document Management tasks are maintained.
  • Oversee Software Asset Management (SAM) and Hardware Asset Management (HAM) across the lifecycle of digital and physical assets.
  • Oversee Cloud Service Management, including cloud usage data and subscription costs.
  • Ensure a streamlined end-to-end IT requisitioning process for hardware, software, cloud services, and general technical services.
  • Recruit, select, orient, train, and develop employees; maintain a safe, secure, and legal work environment and provide growth opportunities.
  • Communicate job expectations; plan, monitor, and appraise performance; coach, counsel, and discipline employees; and develop and enforce systems, policies, procedures, and productivity standards.
  • Establish goals using business, financial, service, and operations information; evaluate trends and options; define objectives; and assess outcomes.
  • Forecast financial requirements, prepare an annual budget, schedule expenditures, analyze variances, and initiate corrective actions.
  • Maintain service quality by enforcing quality and customer service standards, resolving problems, identifying trends, and recommending improvements.
  • Maintain professional and technical knowledge through education, publications, professional networks, benchmarking, and professional societies.
  • Plan and maintain work systems, procedures, and policies that support optimum performance of people and resources.
  • Create an environment where employees feel safe raising issues, are empowered to address them, and are supported in resolving them.
  • Maintain IT company documents and records, including IT issues in the issue tracking system, IT risks and opportunities in the risk tracking system, and the IT change management process.
  • Contribute to team efforts and accomplish related work as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Pension
  • 401(k)
  • Paid time off
  • 96 hours of paid holidays
  • Relocation assistance for employees located more than 75 miles from the work location
  • Tuition assistance and reimbursement
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